Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nadia Maltzahn

Summary

Food Assistant with eight years of customer service and food handling experience. Memorizes menu items and orders, playing key roles in quality and timely food preparation. Organized and independent worker focused on safely handling food items in alignment with allergies and nutritional restrictions.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Food Service Assistant

John Curtain Aged Care
06.2015 - Current
  • Adhered to safe work practices, food safety regulations, and corporate guidelines.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Offered information on menu items, garnishes and preparation methods to choosy guests.
  • Monitored food preparation and offered feedback on portion size and presentation.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Operated dishwashing and sanitizing equipment according to manufacturer instructions.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Learned other teammates' work tasks to train as backup.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Developed and maintained positive relationships with customers to enhance service.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.

Machine Operator

Bendix FMP
06.1994 - 12.2004
  • Operated machining equipment safely with team of operators.
  • Operated multiple machines simultaneously to meet production requirements.
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Complied with company and OSHA safety rules and regulations.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Maintained equipment performance by lubricating and cleaning components.
  • Used precision measuring tools, micrometers and calipers to meet required product specifications.
  • Managed and monitored processes and machine systems by observing readings on control boards.

Sales Assistant

Dollar Curtains
06.1992 - 05.1993
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Established rapport with customers using active listening and interpersonal skills.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Fielded customer questions to share information about products, availability, and pricing.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Education

Bachelor of Arts - Art

University of Ballarat
Ballarat, VIC

Skills

  • Workstation Sanitation
  • Efficient Service
  • Kitchen Staff Support
  • Working Quickly
  • Food Handlers Permit
  • Dishwasher Operation
  • Tray Assembly
  • Cleaning and Sanitation
  • Food Tray Delivery
  • Vegetable and Fruit Preparation
  • Guest Satisfaction
  • Working with Diverse People

Certification

  • Use Hygienic Practises for Food Safety, John Curtain Aged Care - 14 July 2023

Timeline

Food Service Assistant

John Curtain Aged Care
06.2015 - Current

Machine Operator

Bendix FMP
06.1994 - 12.2004

Sales Assistant

Dollar Curtains
06.1992 - 05.1993

Bachelor of Arts - Art

University of Ballarat

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Nadia Maltzahn