Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Nadia Parlapiano

Rodd Point

Summary

I am originally from Italy and I’m a resident living in Australia since the start of 2022. I have been working in hospitality since 2016 and am currently working in Customer Service here in Sydney. I am a professional in my work and I take pride in everything I do. I am a quick learner, adaptable, dedicated and ambitious. I work well in teams and am very organized. I have lots of experience dealing with people and working in teams, resolving problems and managing other employees. I love to work and I believe my adaptability makes me suitable to take on any challenge. I speak two languages, Italian as my mother language and English as my second.

Overview

11
11
years of professional experience
2
2
Languages

Work History

Data entry

STS Geotechnics
01.2022

Customer service

MySat
01.2023 - Current
  • Delivered exceptional customer service, addressing patient inquiries promptly and professionally.

restaurant manager

Ragu, Pasta & Wine Bar (Sydney CBD)
01.2021 - 01.2023
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.

Babysitter and after school program (Subjects Italian, Latin and Philosophy)

01.2019 - 01.2020

Babysitter and after school program (Homework)

01.2018 - 01.2019

Hostess press

BCT (Benevento Film Festival)
01.2018 - 01.2019
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.

Pub and Restaurant floor supervisor (Coordinating and manage employees)

01.2015 - 01.2019

Education

Bachelor of Law - Italian

Università Giustino Fortunato BN
01.2021

High School Diploma -

Scuola Liceo Classico P.Giannone
Benevento, Italy
01.2010

Skills

  • Familiar with using Microsoft office, Excel, Word, Teams, Powerpoint
  • Customer service and teamwork
  • Problem-solving
  • Active listening
  • Data entry
  • Customer relations
  • Call center experience
  • Adaptability and flexibility
  • Appointment scheduling
  • Account updating

Interests

  • I enjoy helping others and giving back to the community
  • Baking
  • Animal Care
  • Volunteer Work

Timeline

Customer service

MySat
01.2023 - Current

Data entry

STS Geotechnics
01.2022

restaurant manager

Ragu, Pasta & Wine Bar (Sydney CBD)
01.2021 - 01.2023

Babysitter and after school program (Subjects Italian, Latin and Philosophy)

01.2019 - 01.2020

Babysitter and after school program (Homework)

01.2018 - 01.2019

Hostess press

BCT (Benevento Film Festival)
01.2018 - 01.2019

Pub and Restaurant floor supervisor (Coordinating and manage employees)

01.2015 - 01.2019

Bachelor of Law - Italian

Università Giustino Fortunato BN

High School Diploma -

Scuola Liceo Classico P.Giannone
Nadia Parlapiano