Nadia Sant
Overview
14
14
years of professional experience
1
1
Certification
Work History
Steward
Compass Group Management
Orchard Hills, NSW
02.2008 - 03.2022
- Established rapport with customers by providing friendly and attentive service.
- Handled challenging situations with tact and professionalism, resolving client complaints and concerns.
- Contributed to overall guest satisfaction by promptly addressing inquiries or requests made
- Answered customer questions about food and beverage items and assisted with menu selections.
- Provided valuable feedback during menu planning sessions by suggesting innovative dish ideas based on client preferences.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Handled cash transactions accurately, ensuring accountability and proper financial reporting at the end of each shift.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
- Assisted in training new team members, sharing knowledge and best practices to maintain high standards of service across the board.
- Assisted with setup and breakdown of events, banquets and parties to comply with logistics.
- Operated dishwashers and other kitchen equipment according to safety guidelines.
- Restocked and rotated stock in display case to mitigate stock loss.
- Prepared salads, soups and sandwiches for customers.
Education
Year 10
Cabramatta High School
12.1981
Certification
- Occupational Health and Safety Certificate II
- First Aid Certificate Responsible Service of Alcohol
- Chemcert (Chemical awareness short course)
- Work with Diverse people (short course)
Additional Information
John Barker
Regional Manager Compass Group
0407144261
Timeline
Steward
Compass Group Management
02.2008 - 03.2022
Year 10
Cabramatta High School