Nadia Sant

Compass Group Management

02.2008 - 03.2022

Established rapport with customers by providing friendly and attentive service.
Handled challenging situations with tact and professionalism, resolving client complaints and concerns.
Contributed to overall guest satisfaction by promptly addressing inquiries or requests made
Answered customer questions about food and beverage items and assisted with menu selections.
Provided valuable feedback during menu planning sessions by suggesting innovative dish ideas based on client preferences.
Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
Handled cash transactions accurately, ensuring accountability and proper financial reporting at the end of each shift.
Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
Assisted in training new team members, sharing knowledge and best practices to maintain high standards of service across the board.
Assisted with setup and breakdown of events, banquets and parties to comply with logistics.
Operated dishwashers and other kitchen equipment according to safety guidelines.
Restocked and rotated stock in display case to mitigate stock loss.
Prepared salads, soups and sandwiches for customers.