I am an Endorsed Enrolled Nurse - registered with AHPRA. I have 12 years of diverse experience in direct care and have worked closely with numerous diverse healthcare organisations and interdisciplinary teams to provide positive outcomes and to provide the best of care.
I have excellent problem solving skills, proficient at time management, multitasking, prioritising and addressing patient / client needs, daily tasks and goals. I have a proven track record at Lingard Private Hospital, adept in medication administration and attending to patient/ client care . I have demonstrated expertise in physical, psychosocial, developmental and educational aspects of nursing care, all with a positive attitude and providing compassionate care. I work well with diverse patient/ client populations, building rapport and fostering trusting relationships to improve outcomes.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Endorsed Enrolled Nurse
Lingard Private Hospital
03.2018 - Current
Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
Administered medications via oral, IV, and intramuscular injections and monitored responses.
Performed routine wound care and dressing changes on schedule.
Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
Implemented infection control measures that significantly reduced hospital-acquired infections.
Utilized strong clinical judgment in prioritizing patient needs during high-stress situations, ensuring optimal outcomes.
Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
Mentored new nursing staff members, fostering teamwork and improving unit efficiency.
Assisted physicians in performing diagnostic tests and procedures to facilitate prompt diagnosis and treatment.
Increased quality of care by participating in ongoing professional development opportunities such as workshops, conferences, and online courses.
Provided emotional support to patients'' family members during critical incidents, strengthening overall trust in the healthcare team.
Consistently adhered to strict safety guidelines while administering medications or performing invasive procedures.
Created an efficient shift handover process which improved continuity of care between nursing shifts.
Streamlined communication between patients, families, and healthcare providers to ensure comprehensive understanding of care plans.
Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
Managed patients recovering from medical or surgical procedures.
Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic illnesses
Improved patient satisfaction ratings by delivering compassionate and personalized care.
Provided skilled, timely and level-headed emergency response to critically-ill patients.
Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
Recorded details regarding therapies to keep patient charts updated.
Implemented care plans for patient treatment after assessing physician medical regimens.
Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Equipped patients with tools and knowledge needed for speedy and sustained recovery.
Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
Delivered high level of quality care
Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
Cleaner
Own Business - Miss Sqeekykleen Cleaning Services
08.2006 - 07.2021
Coordinated seamlessly with facility managers at various job sites to provide comprehensive cleaning solutions that met their specific requirements and exceeded their expectations.
Ensured consistent high-quality service by conducting regular inspections of completed work areas.
Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
Used time management and efficient cleaning methods to meet deadlines.
Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
Handled equipment, chemicals, and materials properly and with caution.
Confirmed all cleaning tools and equipment were stored properly after use.
Emptied trashcans and transported waste to collection areas.
Cleaned and maintained reception area , offices and other common areas in commercial buildings.
Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
Organized and used industrial cleaning products following strict safety procedures.
Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.
Demonstrated an outstanding commitment to safety protocols by consistently wearing protective gear during cleaning tasks that involved hazardous materials or situations.
Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
Contributed to a positive working environment by addressing and resolving maintenance issues promptly.
Increased cleaning efficiency with introduction of color-coded cloth system to prevent cross-contamination.
Maintained detailed logs of cleaning schedules and tasks, ensuring accountability and consistency.
Enhanced client satisfaction with thorough cleaning and maintenance of all facilities.
Fostered safer work environment by promptly addressing spills and potential hazards.
Upheld cleanliness standards in kitchen and dining areas, ensuring compliance with health regulations.
Streamlined cleaning processes to increase efficiency without compromising on quality.
Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Used vacuum and shampooers to clean carpeted areas in offices, reception area and corridors.
Cleaned walls and ceilings with special reach tools following regular schedule.
Kept public pathways clear of safety hazards and spills with regular checks and attention.
Maintained optimal supply levels to meet daily and special cleaning needs.
Used power scrubbing and waxing machines to scrub and polish floors.
Operated buffers and burnishers to clean and polish floors.
Used hand trucks or manually lifted supplies, equipment and heavy furniture.
Received positive feedback from clients on punctuality, professionalism, and attention to detail in each cleaning job completed.
Maintained a consistent schedule for regular clients, ensuring a clean and comfortable living environment.
Ensured timely completion of all assignments, managing multiple clients within a tight schedule.
Accommodated special requests from clients, tailoring cleaning services to their specific needs.
Performed laundry tasks including washing, drying, folding, ironing clothes following specific client instructions on clothing care maintenance.
Increased referrals through exceptional customer service and consistent communication with clients.
Assisted homeowners with decluttering projects by sorting items into categories based on need or value.
Disability Support Worker
Dolliena
01.2016 - 07.2018
Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
Drove clients safely to social activities and appointments.
Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
Maintained safety with tidy, clean, and hazard-free home environments.
Kept detailed daily logs with care actions, patient behaviors, and incidents.
Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
Prepared nutritious meals to meet individual dietary needs for clients.
Provided high level of physical support by lifting, adjusting, and moving clients.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Provided emotional support to clients during challenging times, fostering resilience and coping skills.
Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
Transported patients via wheelchair to and from rehabilitation and daily activities.
Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
Implemented behavior management techniques when required for the safety of both clients and staff members involved.
Coordinated transportation arrangements for clients to attend medical appointments or partake in social activities safely.
Managed medications effectively for clients under strict supervision from healthcare professionals, ensuring adherence to prescribed treatment plans.
Kept accurate records for client files and handled related paperwork.
Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Adhered to company requirements for patient interactions and care standards.
Maintained accurate records of client progress, adjusting support strategies as needed to maximize outcomes.
Checked medication schedules and patient needs to enforce medication administration standards team-wide.
Worked with children and parents to closely monitor and record social, behavioral and academic growth.
Conducted regular assessments of client needs to identify potential areas of growth or improvement within their care plan structure.
Maintained detailed records of patient progress, documentation of services and case notes.
Worked with medical teams, patients and families to implement effective treatment plans.
Participated in clinical supervision to maintain professional development.
Participated in interdisciplinary care conferences to discuss patient care plans and referrals.
Provided patient and family education on available resources and self-care strategies.
Developed partnerships with community organizations to expand services and referrals.
Coordinated individualized discharge plans to manage safe transition back into community and home environments.
Facilitated support groups for patients and families dealing with chronic illnesses.
Night Shift Filler
Woolworths
01.2000 - 12.2008
Ensured a safe work environment by promptly addressing spills, broken items, or other hazards.
Enhanced store presentation by maintaining clean and organized shelves during nightly shifts.
Maintained compliance with company policies regarding safety standards, proper lifting techniques, and equipment usage during overnight hours.
Stocked designated items on shelves, end caps and displays.
Moved merchandise using forklifts, pallet jacks and hand trucks.
Greeted customers and directed to requested products.
Updated pricing by changing labels and signage for short-term promotions and final clearances.
Endorsed Enrolled Nurse
Maitland Private Hospital
05.2016 - 10.2016
Graduate Endorsed Enrolled Nurse position. Rotational position in Rehabilitation Ward and Medical /General Nursing ward
Disability Support Worker
Own Business - Ability Assist Support Services
09.2024 - Current
Sole Trader , NDIS Registered Service Provider
Drove clients safely to social activities and appointments.
Provided high level of physical support by lifting, adjusting, and moving clients.
Prepared nutritious meals to meet individual dietary needs for clients.
Provided emotional support to clients during challenging times, fostering resilience and coping skills.
Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
Coordinated transportation arrangements for clients to attend medical appointments or partake in social activities safely.
Kept accurate records for client files and handled related paperwork.
Participated in ongoing professional development opportunities to stay current on best practices within the disability support field.
Conducted regular assessments of client needs to identify potential areas of growth or improvement within their care plan structure.
Maintained detailed records of patient progress, documentation of services and case notes.
Conducted in-home visits to provide supportive services.
Provided patient and family education on available resources and self-care strategies.
Advocated fiercely on behalf of clients when necessary to ensure their rights were respected in various settings such as education or healthcare environments.
Promoted a safe and inclusive environment for all clients by enforcing policies and procedures consistently.
Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
Kept detailed daily logs with care actions, patient behaviors, and incidents.
Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
Education
Diploma Of Nursing - Enrolled Nurse
TAFE Queensland
Gold Coast, QLD
12.2016
Certificate II - Tourism And Hospitality
TAFE NSW
Newcastle, NSW
10.2013
Diploma Of Mental Health / Drug And Alcohol - Family And Community Services
TAFE NSW
Newcastle, NSW
12.2012
Higher School Certificate - HSC
Irrawang High School
Raymond Terrace, NSW
12.1994
School Certificate - Year 10 Certificate
Irrawang High School
Raymond Terrace, NSW
12.1992
Skills
Medication Administration
Medication and IV administration
Patient Care
Clinical Documentation
Patient Education
Patient Assessment
Patient Management
Compassionate Care
Family Education
Healthcare ethics
Surgical care
Wound Management
Health Promotion
Care plan implementation
Critical Care Nursing
Mental health care
Diabetes management
Disease Prevention
Licensed by State nursing board
Geriatric Care
Community health
Treatment Planning
Seizure Management
Compassion and Empathy
Taking vitals
Team Coordination
Patient and family advocacy
Relationship Building
Patient education and counselling
Professional Bedside Manner
Complex Problem-Solving
Intake and discharge
Mobility Assistance
Strong Clinical Judgment
Patient Evaluation
Intravenous therapy
Maintaining privacy
Patient Relations
Infection control measures
Procedure preparations
Emotional awareness
High level of autonomy
Emergency Response
Personal care needs
Diabetes and nutrition education
Long-Term Care
catheter care - insertion/removal
Patient Discharge
Chronic Disease Management
Sanitation
Health screening
ADL Assistance
Emergency Procedures
Home visits
Family advocacy
Managing deadlines
Appointment Scheduling
Hospice and palliative care
Palliative care awareness
Insulin medication assistance
Medical Recordkeeping
Home care
Medical Screening
Performing EKGs
Administering immunizations
Certification
Current - Statement of Attainment - Provide First Aid, CPR including Asthma and anaphylactic
Current - AHPRA Registration as an Endorsed Enrolled Nurse
Current - National Criminal History check
Current - NDIS Worker check
Current -Working with Children’s Check
NDIS Workers Orientation Module
Infection Control and COVID safety
Manual Handling & WHS
Use of mobility aids / lifters and equipment
Registration
AHPRA Registration - Endorsed Enrolled Nurse
In the process of becoming an NDIS Registered Service Provider
ASIC Business Registration - Ability Assist Support Services
Full Car Licence
Own car and Comprehensive Car Insurance
Public Liability Insurance
Full insurance cover
ABN
61 639 067 743
Ability Assist Support Services
Timeline
Disability Support Worker
Own Business - Ability Assist Support Services
09.2024 - Current
Endorsed Enrolled Nurse
Lingard Private Hospital
03.2018 - Current
Endorsed Enrolled Nurse
Maitland Private Hospital
05.2016 - 10.2016
Disability Support Worker
Dolliena
01.2016 - 07.2018
Cleaner
Own Business - Miss Sqeekykleen Cleaning Services
08.2006 - 07.2021
Night Shift Filler
Woolworths
01.2000 - 12.2008
Diploma Of Nursing - Enrolled Nurse
TAFE Queensland
Certificate II - Tourism And Hospitality
TAFE NSW
Diploma Of Mental Health / Drug And Alcohol - Family And Community Services