Nadima Adhami
Sydney
Summary
KYC Remediation Analyst with skills and experience in banking and finance. Skilled in monitoring and analyzing client relationships. Strong Knowledge of AML regulations and the ability to analyze financial data to identify suspicious activity, also to ensure data collection is obtained correctly to minimize fraud and meet AML CTF requirements.
Overview
17
17
years of professional experience
Work History
KYC Analyst
Rabobank
02.2024 - Current
- Conducting KYC remediation to ensure customers Data meets AML/CTF Compliance standards
- Collaborate with teams across risk, compliance, and technology
- Conduct AML/KYC reviews by gathering information from public sources, source tools and customers
- Perform Customer Due Diligence (CDD), Enhanced Customer Due Diligence (ECDD), and Politically Exposed Persons (PEP), and sanction screening reviews
- Respond to information requests by reviewing and preparing KYC documents for Low, Medium, and High-risk customers
KYC Remediation Analyst
Commonwealth Bank
11.2021 - 10.2023
- Team is responsible for ensuring our RBS customers Know Your Customers (KYC) and Critical Data Elements (CDE) are complete and correct.
- Remediation of non-compliant customers.
- Remediation of Product and Data issues impacting Critical Data Elements.
- Implement a robust, consistent approach and capability that delivers ongoing identification and remediation of customer data issues at onboarding and during the customer lifecycle.
- Desktop Remediation.
- Campaign led remediation where customers could contact us directly.
Financial Assistance Agent
CBA
04.2020 - 11.2021
- Held financial conversations with clients and prospects to determine needs and provide appropriate solutions.
- Interviewed clients to determine income, expenses, financial objectives and risk tolerance to develop successful financial plans.
- Offered sound financial recommendations to promote financial security, moving clients to take action.
- Established strong and positive working relationships within organization to contribute to team success.
- Engaged in ongoing training and education to acquire knowledge of financial products and services in changing economic conditions.
Customer Banking Specialist
CBA
06.2009 - 04.2020
- Referring customers to another specialist if it’s beneficial for them.
- Putting the customer at the center of everything we do.
- Supporting the group’s vision to enable our business to better meet customers’ needs.
- Maintained confidentiality of bank records and client information, directed specific questions to appropriate branch personnel and exceeded customer service satisfaction ratings.
- Offer every customer exceptional service level by remaining friendly and professional during every transaction.
Education
Certificate III - Financial Services
TAFE Liverpool
Liverpool, NSW06.2009
Skills
- Oral and Written Communications
- KYC Remediation
- AML/CTF regulatory obligations
- KYC Activities
- ECDD-Enhanced customer Due Diligence
- Self-Motivated
- Sales proficiency
- Teamwork
- Organization and time management
- Meet deadlines
Timeline
KYC Analyst
Rabobank
02.2024 - Current
KYC Remediation Analyst
Commonwealth Bank
11.2021 - 10.2023
Financial Assistance Agent
CBA
04.2020 - 11.2021
Customer Banking Specialist
CBA
06.2009 - 04.2020
Certificate III - Financial Services
TAFE Liverpool