Nadima Kamar Ifa
14 Monash Street Mowbray ,TAS
Summary
Dynamic team player with a proven track record at Kmart Australia, adept in transforming store presentations and enhancing customer satisfaction.
Excelled in team collaboration and problem-solving, achieving a pick rate of 236 items per hour. Recognized in coles supermarket for exceptional customer service and adaptability, continuously learning to exceed .performance expectations.
Overview
2
2
years of professional experience
Work History
Team Member-store Presentation
Kmart Australia
06.2023 - Current
- Guided customers to product locations for a seamless shopping experience.
- Restocked shelves to maintain inventory levels and ensure product availability.
- Teamed up with colleagues for streamlined store processes.
- Transformed store layout into a visually appealing space.
Team Member
Coles Supermarket
11.2022 - Current
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Operated register to process payments and collect cash payment for order totals.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Maintained productive, efficient approach to all tasks.
- Assisted with inventory counts and stocking of merchandise.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Assisted customers in selecting merchandise best suited to needs.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Prepared and served deli products to meet customer satisfaction.( slicer trained )
- Fulfilled online orders efficiently, ensuring timely and accurate delivery.(current pick rate 236 items per hour )
Education
Bachelor’s Of Science - Civil Engineering
Southern University
Bangerang, VIC07.2018
Skills
- Team collaboration
- Problem solving
- Effective communication
- Time management
- Attention to detail
- Adaptability
- Team player
- Customer interaction
- Positive attitude
- Continuous learning
- Customer service
- Willingness to learn
Languages
English
Professional Working
Hindi
Professional Working
Bengali
Native or Bilingual
Timeline
Team Member-store Presentation
Kmart Australia
06.2023 - Current
Team Member
Coles Supermarket
11.2022 - Current
Bachelor’s Of Science - Civil Engineering
Southern University
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