Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Nadine Asfour

Sydney,NSW

Summary

Upbeat, customer-focused Sales Associate with three years of experience in retail environments. Flexible and approachable, with strong organisational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.

Overview

7
7
years of professional experience

Work History

Retail Assistant

Peter Alexander
Burwood, NSW
09.2021 - Current
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Assisted customers with product selection, answered queries and provided advice.
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
  • Answered phones promptly and directed calls appropriately.
  • Resolved customer complaints in a timely manner to maintain positive relationships with customers.
  • Handled cash register transactions accurately while providing excellent customer service.
  • Managed daily operations of the department, including scheduling staff and assigning duties.

Events Staff Member

Coco Panache
Sydney, NSW
02.2019 - 03.2020
  • Coordinated catering services including food preparation, delivery, setup, and cleanup activities.
  • Organized venues, budgets, guest lists, catering and event timelines.
  • Curated content for social media platforms.
  • Organized event materials such as signage, decorations, catering supplies, and audio-visual equipment.
  • Provided customer service assistance before, during, and after events.
  • Created detailed timelines and checklists to ensure smooth operation of events.
  • Worked closely with other departments to ensure seamless integration of activities between different areas of responsibility.

Crew Member

Mcdonalds
Punchbowl, SW
08.2017 - 02.2018
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Resolved customer complaints in a professional manner.

Education

Bachelor of Business - Finance

University of Techology Sydney
Sydney, NSW

Skills

  • POS System Operation
  • Complaint Handling
  • Loss Prevention
  • Upselling Strategies
  • Cash Handling Accuracy
  • Meeting Sales Goals
  • Excellent Written and Verbal Communication
  • Task Prioritization
  • Exceeding Customer Expectations
  • Professionalism
  • Written Communication
  • Reliable and Responsible
  • Attention to Detail
  • Professional Demeanor
  • Adaptability and Flexibility

Languages

English
Native/ Bilingual
Arabic
Native/ Bilingual

References

References available upon request.

Timeline

Retail Assistant

Peter Alexander
09.2021 - Current

Events Staff Member

Coco Panache
02.2019 - 03.2020

Crew Member

Mcdonalds
08.2017 - 02.2018

Bachelor of Business - Finance

University of Techology Sydney

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Nadine Asfour