Nadine Bellear
North Mackay,Qld
Summary
Experienced Health Administrator focused on business efficiency and operational improvements. Dedicated and decisive leader with strategic and forward-thinking mindset. Brings progressive industry experience, willingness to learn and adaptability to changing circumstances.
Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
20
20
years of professional experience
Work History
My Learn Administrator Officer
Mackay Hospital and Health Services
Mackay
2023.02 - Current
- Creating ad-hoc reports, troubleshooting technical issues with My Learn, training new staff or existing staff of new functions or giving refresher training, general database system maintenance and monitoring, providing reports for all parts of the MHHS organization, creating user desktop manuals for critical procedures to the position
RiskMan Administrator Officer
Mackay Hospital and Health Services
Mackay
2022.02 - 2023.01
- Creating ad-hoc reports, troubleshooting technical issues with RiskMan, training new staff or existing staff of new functions or giving refresher training, general database system maintenance and monitoring, attending monthly CNC Forum, attending Standard Committee meetings, transferring new employees, generating reports entry, assisting management with entries closure and management requirements, system maintenance, creating user references guides, providing reports for all parts of the MHHS organization, participated in DSS basic training, conducted recruitment screen on Spring Board software, attended Cultural Practice Facilitator Training
Quality and Safety Coordinator
Aboriginal & Torres Strait Islander Community Health Service Mackay Ltd
Mackay
2008.04 - 2022.02
- Maintaining and improving the organization's existing Quality Management System, promoting a 'right first time' culture, monitoring processes and measurements, driving process improvement activities, giving advice and support on quality issues, communicating and ensuring Project QA plans are understood and operated, ensuring work is carried out in line with company's standards and external regulations, liaising with clients and external bodies, providing leadership and management of Quality, Auditor and WHS teams, conducting quality audits, identifying and documenting audit observations, reviewing and approving corrective action plans, providing timely written reports, developing and revising QA Audit SOPs, conducting internal systems and process audits, creating internal process procedures and documents, executing the preparation, distribution, tracking, and filing of questionnaires, collaborating with cross-functional departments, developing QA training schedules, promoting safety programs, partnering with other groups within the organization, providing training for staff members, conducting periodic safety training, etc.
HR & Payroll Officer / Administration & Finance Support Officer / Program Support Officer
Aboriginal & Torres Strait Islander Community Health Service Mackay Ltd
Mackay
2005.07 - 2007.05
- Coordinating management meetings and other department meetings, processing weekly payroll, handling payroll inquiries, operating MYOB v19, maintaining accounts payable and receivable, bank account reconciliation, developing and maintaining human records, data entry, general office duties, travel and travel allowance organization, staff training, developing and delivering health and fitness activities for clients, applying and complying with funding submissions, monitoring budgets and allocated spending, developing and implementing documentation, implementing, organizing, and developing in-house work program, assets register development and maintenance
Support Officer / Payroll Support Officer (Trainee)
Heartland CDEP Co-Operative Ltd
Mackay
2004.06 - 2005.07
- Processing pays, handling payroll inquiries, operating MYOB v10, general office duties
Legal Secretary Assistant
Mackay & District Aboriginal & Torres Strait Islander Legal Services
Mackay
- Data entry, maintaining court documents, records, and reports, following solicitor directions, audio typing, assisting management when required, general office duties
Education
Certificate - Database Basics Training (Excel And Adv. Excel)
Goanna Education
Online2021-01
Diploma - Quality Auditing
Open Training Insitute
Online2017-01
Diploma of Management -
TAFE Qld
Mackay2013-01
Skills
- Proficient in the use of Microsoft Suite and other proficient software systems
- Ability to conduct root cause analysis
- Strong written and oral communication and interpersonal skills with stakeholders.
- Strong project management and leadership skills
- Report Preparation
- Report Development
- Data Analysis
- Network Administration
- Time Management
- Business Operations Support
- Administrative Support Specialist
- Customer Database Systems
- Experience in process audits and knowledge of QA audit procedures, systems, and operations
- Familiarity with ISO 9001:2015 QMS Requirements, NSQHS 2012 2nd Ed. and RACGP 5th Ed. standards
- Sound ability to understand a range of instructions be it in written, oral, diagram or schedule form
Accomplishments
- Successfully obtained Met with Merit for NSQHS standards 2012
- Continual Successful Accreditation against ISO 9001:2015 standards, NSQHS Standards 2012 - 2nd Ed., RACGP - 5th Ed. Standards, NDIS Standards
Personal Goals
- 2021, 2022 - Magpies Netball Club Secretary
- 2020, 2021 - NAIDOC Secretary
- Indigenous Artist/Designer for Mackay Central State School Centenary Shirts
- Coordinated and Collaborated with the Indigenous community to Design the Yarning circle at Mackay Central State School
- Nominated for Netball Leadership Conference in 2022
- Developing and implementing my own business – Healing Hands: Bowen Therapy: 2018-2020
- Visiting Machu Picchu – Peru in 2019
References
- Curtly Smith, CEU Business Manager, MHHS, 07 4885 7523
- Brendan Timbs, CEU Business Manager, MHHS, 07 4885 7523
- Jane O’Shannessy, CEU Clinical Director, MHHS, 07 4885 7500
Training
- 2021, Goanna Database Basics Training (Excel and Advanced Excel)
- 2017-2019, BowTech Cert IV Bowen Therapy
- 2015-2017, Open Training institute Diploma of Quality Auditing BSB51615
- 2011-2013, TAFE QLD Diploma of Management BSB51107
- 2007-2009, Managed Corporate Outcomes LPI Certificate IV in Business Administration
Affiliations
- FNNC Foundation member 2023 - developed, established and delivered Mky first First Nations netball carnival
- Nominated for Mackay Netball Associations Volunteer of the Year 2023
- Nominated for Netball Queensland Leadership Conference in 2022
- 2021, 2022 - Magpies Netball Club Secretary
- 2020, 2021 - Mackay NAIDOC Secretary
- Indigenous Artist/Designer for Mackay Central State School Centenary Shirts
- Coordinated and Collaborated with the Indigenous community to Design the Yarning circle at Mackay Central State School
Timeline
My Learn Administrator Officer
Mackay Hospital and Health Services
2023.02 - Current
RiskMan Administrator Officer
Mackay Hospital and Health Services
2022.02 - 2023.01
Quality and Safety Coordinator
Aboriginal & Torres Strait Islander Community Health Service Mackay Ltd
2008.04 - 2022.02
HR & Payroll Officer / Administration & Finance Support Officer / Program Support Officer
Aboriginal & Torres Strait Islander Community Health Service Mackay Ltd
2005.07 - 2007.05
Support Officer / Payroll Support Officer (Trainee)
Heartland CDEP Co-Operative Ltd
2004.06 - 2005.07
Legal Secretary Assistant
Mackay & District Aboriginal & Torres Strait Islander Legal Services
Certificate - Database Basics Training (Excel And Adv. Excel)
Goanna Education
Diploma - Quality Auditing
Open Training Insitute
Diploma of Management -
TAFE Qld
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