Nadine Munokoa
Gold Coast,QLD
Summary
Organized Receptionist Administrator with great time management, multitasking and scheduling skills. Works well in fast-paced, changing and challenging environments. Dependable in handling operational needs and improving office performance. Highly organized Invoicing Clerk with relevant experience in processing invoices. Strengths include exceptional accuracy. Previous roles have demonstrated ability to improve efficiency in invoicing processes.
Attentive Attractions Attendant supervising and monitoring operational procedures to promote safe experiences. Successfully building positive rapport with customers, maintaining professional appearance and upholding strong public image. Demonstrable ability to manage crowds, handle emergency situations and provide exceptional customer service. Significant contributions to previous workplaces included improving overall guest experience and enhancing safety protocols.
Very Friendly and bubbly in every role I take on.
Overview
6
6
years of professional experience
Work History
Receptionist Administrator/Receive and Dispatch
Scotts Refridgerated Freightways
Ormeau, QLD
10.2018 - 11.2021
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Answered and directed incoming calls using multi-line telephone system.
- Handled mail distribution, including sorting and forwarding incoming mail and preparing outgoing mail.
- Investigated customer complaints related to lost or damaged freight items.
- Received and processed incoming calls from customers regarding orders and delivery status.
- Ensured correct invoices matched corresponding freight.
Ride Operator/Slide Attendant
Dreamworld and White Water World
Coomera, QLD
07.2015 - 10.2018
- Recorded ride counts, incidents and work orders accurately.
- Ensured that all riders followed proper safety guidelines while riding.
- Operated ride with attention to proper functioning and safety as guests get on and off ride.
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
- Screened guests for specific ride criteria, refusing patrons for not meeting height requirements.
- Inspected equipment to detect wear and tear and noted parts needing immediate repair.
- Communicated effectively with other staff members to ensure smooth operations throughout the day.
Education
Completed High School -
Windaroo State High School
Brisbane, QLD12-2014
Skills
- Invoice Processing
- Administrative Support
- Customer Service
- File Management
- Multi-Line Telephone Systems
- Safety awareness
- Equipment Operation
- Safety Monitoring
- Team Training
- Policy compliance
- Emergency Procedures
- Equipment Maintenance
- Excellent Communication Skills
Current Role - Stay at Home Mum
My current role is a full time stay at home mum as I have recently had 2 young boys aged 3 & 1. I believe this role will be perfect for me as I still get to spend my days with my sons. I have had a few years off in the working field but I am ready to get back into it not only for my family but for myself aswell.
Timeline
Receptionist Administrator/Receive and Dispatch
Scotts Refridgerated Freightways
10.2018 - 11.2021
Ride Operator/Slide Attendant
Dreamworld and White Water World
07.2015 - 10.2018
Completed High School -
Windaroo State High School
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