Nadine Hughes

• Sourced and placed top talent: Successfully identified, engaged, and placed software engineers in high-demand JavaScript roles, including full-stack and backend positions.
• Managed end-to-end recruitment cycle: Led the full recruitment process, from initial candidate sourcing and screening to offer negotiation and onboarding, ensuring a seamless experience for both clients and candidates.
• Built and maintained a solid talent pipeline: Developed strong relationships with potential candidates, focusing on JavaScript and full-stack developers, to quickly meet client needs.
• Collaborated with clients: Partnered closely with clients from various industries, such as Software, Fintech, FinOps, MedTech, InsureTech and much more to understand their hiring needs and provided tailored recruitment solutions that aligned with their business objectives.
• Marketed job opportunities: Created compelling job descriptions and utilised various channels such as Linked-In Recruiter, Seek, internal data-base searching and other various job boards to attract high-quality candidates in the competitive software engineering market.
• Kept up with industry trends: Stayed informed on the latest trends in software engineering and recruitment, particularly within the JavaScript ecosystem, to provide valuable insights to clients and candidates.

• Specialised in volume hiring across Business Support and worked with clients including Big 4 Banks, Insurance companies, FinTech firms, Wealth firms, Brokerage firms and various other finance organisations.
• Successfully secured new clients through proactive business development initiatives - Fintech, Wealth, Insurance and Broking
• Sourced and screened candidates for various business support roles
  including administration, clerical, client/customer service, case management/assessment, and operations
• Utilised diverse channels such as
  job boards, social media, and networking
• Managed high-volume recruitment processes for clients including assessment centres with efficiency and meticulous attention to detail - Overseeing
  candidate assessments, coordinating assessment activities, and delivering comprehensive feedback to clients to support informed hiring decisions.
• Fostered and maintained robust client relationships, delivering ongoing recruitment solutions and tailored services
• Tracked key metrics, including time-to-fill, candidate quality, and client satisfaction, providing regular reports and updates to clients to keep them
  informed of recruitment progress and outcomes

• Responsible for sourcing, quality talent of all levels, predominantly across
  Wealth Management and Financial Planning. Other areas include, Insurance, Funds Management, Superannuation, Mortgage Broking, and Corporate Services.
• Managing the end-to-end recruitment process from interview to offer stage
  and beyond for permanent positions
• Building and nurturing client relationships, conducting job briefs, assessing
  business needs, sourcing culturally aligned candidates who meet the brief,
  attending client visits/meetings and collaborating on alternative options to
  tackle the current market accordingly
• Promptly correspond with applicants, conduct interviews, and effectively
  match stand-out candidates with a suitable opening
• Scheduling psychometric testing and conducting reference checks
• Reverse marketing stand-out candidates
• Placement care - completing weekly/monthly checking with both candidates and clients, monitoring the placement throughout probationary period
• Managing 2 team members, 1 client service rep and 1 junior consultant
• Conducting monthly 1 on 1 meetings and quarterly performance reviews
• Mentoring and training of new team members

Achievements:

• Total billings from January - August 2023 - $315,200.86
• Promoted to Senior Consultant
• Promoted to Team Lead
  • Recognised for excellent conversion rates (CV to interview 2:1 and interview to
  placement 3:1)
• Recognised for consistently exceeding KPIs and receiving positive feedback
  from both clients and candidates
• Completed & passed Ross Clennett’s Advanced Recruiter Program
• Created and implemented efficiencies across the recruitment process
• Owned and managed CRM migration from Bullhorn to JobAdder
• Managed a brand refresh and new website launch - collaborating with the Director and website developer

• Processing Payment Demands and New Undertakings
• Ensuring all documents provided are legitimate and signatures are original to prevent future financial loss
• Executing Bank Guarantee cancellations promptly to meet SLA requirements
• Processing Fee collections for outstanding customer payments
• Creating and prepping Guarantee documents such as customer letters
• Liaising with customers and multiple departments
• Handling customer’s personal information with extreme caution and care
• Providing a high standard of service to ensure customer and bank manager’s expectations are met

• Partnered with hiring managers: Worked closely with hiring managers across eBay to understand their team needs and helped craft job descriptions that attracted the right talent.
• Sourced top candidates: Leveraged various sourcing strategies to identify and engage high-caliber candidates, particularly for roles within the Customer Success teams.
• Managed candidate pipelines: Maintained and organised candidate pipelines, ensuring a steady flow of qualified applicants for current and future roles.
• Facilitated interviews and assessments: Coordinated and scheduled interviews, managing the logistics and ensuring a positive experience for both candidates and interviewers.
• Contributed to recruitment strategies: Assisted in the development and implementation of effective recruitment strategies to attract top talent in a competitive market.
• Enhanced candidate experience: Ensured a seamless and professional candidate experience from initial contact through to onboarding, reflecting eBay’s brand and values.
• Provided data-driven insights: Analysed recruitment metrics and provided insights to improve the efficiency and effectiveness of the hiring process.

• Supported large-scale hiring initiatives: Assisted with group hires across eBay’s Customer Success teams, including the Buy and Sell divisions, ensuring a smooth and efficient recruitment process.
• Coordinated interview schedules: Managed the logistics of interviews, liaising between candidates and hiring managers to ensure everything ran like clockwork.
• Streamlined candidate communication: Maintained clear and timely communication with candidates throughout the hiring process, providing updates and ensuring a positive experience.
• Assisted in onboarding: Played a key role in the onboarding process for new hires, helping them transition smoothly into their roles within the Customer Success teams.
• Collaborated with cross-functional teams: Worked closely with various departments to understand hiring needs and deliver top talent that matched eBay’s culture and goals.

• Providing technical support to Senior Partners, Partners, support staff & SJP employees
• Achieved Desk Coach position - provided training to new starters, and handled escalations