Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Washplant Operator/ Maintainer
Protech Group
Mackay, QLD
04.2022 - 05.2024
Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
Provided on-the-job training to newly hired workers and team members.
Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
Performed inspections and routine maintenance on equipment.
Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
Heritage Officer
Jangga Pty Ltd
Collinsville, QLD
08.2021 - 03.2022
Identify, assess and compare the heritage value of objects, places, events and practices, and determine how they acquired their heritage value.
Collected, arranged, and input information into database system.
Maintained database systems to track and analyze operational data.
Frequently inspected production area to verify proper equipment operation.
Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
Attendant - Utility
Compass Group
Eureka Village Camp, Moranbah, QLD
11.2020 - 02.2021
Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
Developed strong working relationships with colleagues across various departments including front desk staff, maintenance teams, laundry, and management.
Reported maintenance issues encountered in rooms or common areas to management for prompt resolution.
Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.
Maintained high levels of safety awareness while using chemicals, equipment, and tools during daily tasks.
Promoted open communication with supervisors about any concerns or suggestions for improvement within the housekeeping department.
Contributed to positive guest experiences with meticulous attention to detail when sanitizing bathrooms, making beds, and restocking amenities.
Maximized workspace efficiency by organizing housekeeping carts, storage closets, and supply areas on a regular basis.
Demonstrated flexibility by adapting to changes in schedules or room assignments when needed.
Ensured timely room turnovers for check-ins by efficiently cleaning assigned rooms according to hotel standards.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Minesite Cleaner
ESS Compass Group
Peak Downs Mine, Moranbah
08.2019 - 09.2020
Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
Removed trash, debris and other waste materials from premises.
Used time management and efficient cleaning methods to meet deadlines.
Confirmed all cleaning tools and equipment were stored properly after use.
Handled equipment, chemicals, and materials properly and with caution.
Provided assistance to other staff members with cleaning of difficult areas.
Customer Service Cashier
Woolworths
Mackay, QLD
04.2018 - 06.2019
Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Processed customer orders and accurately handled payment transactions.
Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Resolved customer complaints and maintained clean and tidy checkout area.
Counted money in drawers at beginning and end of each shift.
Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
Developed and managed relationships with customers to increase customer loyalty.
Utilized POS system to handle customer cash and credit card transactions.
Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
Education
High School Diploma -
Mackay State High School
Mackay, QLD
11.2014
Skills
Attention to Detail
Problem-Solving
Teamwork and Collaboration
Machine Operation
Heavy Equipment Operation
Data Entry
Materials Handling
Production Processes Knowledge
Punctual and Dependable
Money Handling
Coordination
Positive Attitude
Effective Communication
Work ethic and integrity
Efficient multitasking
Safety Compliance
Customer Service
Health and Safety Regulations
Assertiveness
Adaptability
Certification
Certificate III in Resource Processing
Tickets
Working at Heights
Working in Confined Spaces
White Card Holder
Standard 11
Licences
Queensland Drivers license - Class 'CA' / Type 'Open'