Nadine Madrajat
Georges Hall,NSW
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
7
7
years of professional experience
Work History
Receptionist
Aland Developments
04.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone, or postal mail.
- Answered central telephone system and directed calls accordingly.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Scheduled office meetings and client appointments for staff teams.
- Managed invoicing and payment processing operations.
- Processed invoices and payments in line with company policies and procedures.
Childcare Assistant and Room Leader
Sarah Bear’s Day Care Centre
07.2021 - 03.2023
- Effective childcare support services: Working with diverse children with different needs and providing tailored support in a childcare environment
- I apply positive behaviour management techniques to enhance social interaction and emotional development
- Skilled in working with special needs children: I am a reliable and valued specialist staff member called on daily to manage high needs children
- I apply my superior skills to give the best care and behaviour management techniques to enhance social interaction and emotional development
- Collaborate daily with centre management and other classroom teachers to keep activities running smoothly
- Communication: Use clear communication and professionalism to develop constructive relationships with families
- I identify and address signs of potential or developmental concerns in children and communicate this in an appropriate manner to centre supervisors, parents and guardians
- Identify hazards or potentially dangerous situations and report as required
- Implement organisational strategies to maintain a safe and healthy workplace for all
- Administer medication and keep appropriate records
- Mentor junior staff
- Personal integrity: Maintaining professionalism, compassion, patience and sensitivity in a busy caring environment.
Childcare Assistant
Heritage House Childcare Centre
01.2017 - 06.2021
- Effective childcare support services: Establish a safe and happy environment for the children
- Organise and develop a range of age-appropriate activities and programs for children aged 18 months to 3 years
- Dress infants and toddlers and change nappies
- Assist in preparation of meals and snacks
- Assist children to develop their soft motor skills
- Observed individual behaviour and suspect actions and reported to supervisory staff
- Instruct children on proper hygiene and personal habits
- Effectively working in high-paced environments: Effectively managing priorities, engaging with others and establishing priorities
- Making sound decisions to support best business practices
- Compliance with safety requirements: Maintaining a safe and clean working environment for both staff and clients, including compliance with food handling and other OH&S and Fair Work requirements
- Effective administration skills: Managing all aspects of record keeping and administration with high accuracy and attention to details.
Education
Diploma - Early Childhood Education
Recognition First
03.2022
Certificate III - Early Childhood Education
Australian Early Childhood College
Goulburn NSW08.2018
Skills
- Travel Coordination
- Data Entry
- Clerical Support
- Scheduling
- Office Management
- Administrative Support
- Technical Support
- Mail Handling
- Documentation and Reporting
- Inventory Control
- Mail Distribution
Accomplishments
- Employee of the month
- Contribution to success of the company
- Building trusting and reliable relationships with families and children
Skills Profile
maintains a client-centred approach to interactions, communicates effectively with flexibility with diverse clients and staff, and in business-to-business relationships., identifies opportunities to provide other staff with assistance, communicates effectively within a busy team environment, and meets own obligations to foster positive team interactions., balances priorities effectively in a busy environment, managing family engagement, professional relationships, and administrative requirements., strives towards ethical delivery of services, harnessing all opportunities to develop personally and professionally., experienced in a range of databases and practiced at implementing and learning new IT systems., CPR Certified, Current First Aid holder, Certificate 3 Australian Early Childhood Educator, Diploma Early Childhood Education, Working with Children Check (WWCC)
References
- Employer, Iman Myers, 0412 474 622
- Personal, Samira Ibrahim, 0408 652 477
- Personal, Kubra Akcan, 0402 305 813
- Personal, Humzeh Hoblos, 0412 259 378
Timeline
Receptionist
Aland Developments
04.2023 - Current
Childcare Assistant and Room Leader
Sarah Bear’s Day Care Centre
07.2021 - 03.2023
Childcare Assistant
Heritage House Childcare Centre
01.2017 - 06.2021
Diploma - Early Childhood Education
Recognition First
Certificate III - Early Childhood Education
Australian Early Childhood College
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