Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Hi, I’m

NADINE MUELLER

Turramurra,NSW
NADINE MUELLER

Summary

Team-oriented individual promoting exemplary presentation, project management and risk oversight skills. Demonstrative Scrum Master with background communicating effectively with and leading high-performance teams. Considered expert in prioritizing tasks and optimizing workflows. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Accomplished Consultant drives organizational improvements through leveraging expertise in research and system enhancement. Well-versed in collaborating with employees and leaders to resolve control and procedural problems negatively affecting business operations. Dedicated to cost, process and resource optimization. Versatile [Type] Management Analyst with advanced knowledge of financial, business development and operational areas. Steps into new areas with adaptable approach. Practiced project manager and problem-solver with [Number] years of experience in [Industry]. Talented professional considered knowledgeable leader and dedicated problem solver. Brings [Number] years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements. Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.

Overview

9
years of professional experience

Work History

Westpac

Master Scheduler
05.2023 - Current

Job overview

  • Customer Services & Technology $11M - $27M, Oversee quality assurance of requirements and deliverables for both business and technology frameworks
  • Perform quality assurance of monthly resourcing and financial forecasts to ensure accuracy and adherence to budgetary guidelines
  • Provide expert guidance and quality assurance for monthly reporting in Clarity (Status, RAID, Resources) to ensure alignment with project goals and objectives
  • Develop and implement effective processes and dashboards to assist with streamlined reporting and delivery of documentation (Project, Excel, Jira)
  • Provide coaching and mentorship to teams on Jira and Agile frameworks to optimize project delivery
  • Establish cross-functional communication by linking schedules for SteerCo reporting in Project, Excel, and Jira, ensuring transparency and alignment among project stakeholders
  • Planned, designed, and scheduled phases for large projects.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Provided detailed project status updates to stakeholders and executive management.
  • Monitored project progress, identified risks and took corrective action as needed.
  • Maintained open communication by presenting regular updates on project status to customers.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.

ACT Treasury

Senior PMO Analyst
06.2021 - 06.2022

Job overview

  • Conducted comprehensive analysis of all past and current contracts, deliverables, and contract clauses to enable litigation processes, ensuring legal compliance and minimising risks
  • Assessed operant systems for efficiency and functionality, providing written suggestions on enhancements needed to meet operational goals.
  • Evaluated current processes to develop improvement plans.
  • Produced detailed and relevant reports for use in making business decisions.
  • Gathered, documented, and modeled data to assess business trends.
  • Tracked vendor performance and reported to senior stakeholders, providing valuable insights for decision-making
  • Assessed impacts, risks, and issues of procurement decisions, and provided recommendations to delegates, ensuring project alignment with strategic objectives Leading and Coaching As a skilled coach and leader, I have trained teams of various skill levels in tools and agile methodologies, resulting in successful project delivery
  • My mentoring and coaching skills have improved collaboration between cross-functional teams, streamlined processes, and increased productivity and project outcomes
  • Communication & Transparency
  • Highly skilled in fostering communication and transparency within cross-functional teams, ensuring effective collaboration and timely completion of projects
  • Proven ability to establish trust and maintain open communication channels, resulting in improved team morale and overall success.

Toyota Financial Services

Program Coordinator
03.2019 - 09.2019

Job overview

  • Aligned and managed project resources, including timesheet tracking using SAP CATS, resulting in efficient resource utilisation and effective project delivery
  • Kept program-related data accurate, up-to-date and easily accessible for accessibility.
  • Provided ongoing direction and leadership for program operations.
  • Analyzed program data by tracking and reporting program outcomes to identify areas of improvement.
  • Monitored programming schedules, conformance to guidelines and quality.
  • Managed financials, including actuals, forecasting, SOWs, and invoicing using SAP and Ariba, ensuring accurate and timely financial reporting
  • Conducted monthly financials, status, and SteerCo reporting using Clarity, providing clear and concise updates to senior stakeholders
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
  • Prepared meeting agendas and minutes for distribution and record keeping.
  • Established rapport and engaged with stakeholders to build lasting professional relationships.
  • Assisted with onboarding newly hired staff members and coached on task prioritization.
  • Assembled manuals for team usage from vendor-supplied product data sheets and submittal information.
  • Analysed project performance data to identify areas of improvement.

Westpac

Scrum Master
06.2022 - Current

Job overview

  • Analysing of the Program to understand their agile maturity and implement best agile practices and ceremonies
  • Guiding toward agile mindset and agile methodologies whilst allowing for high level waterfall deliverables to be achieved
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
  • Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
  • Creating of all Jira boards, filters, automation rules and dashboards
  • Creating micro training sessions for Leading SAFe and SAFe for Teams, as well as growth agile mindset as art of extended stand ups
  • Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity.
  • Led sprint reviews and planning meetings to promote full team engagement.
  • Worked closely and listened to team members' feedback to identify issues and resolve conflicts.
  • Managed work and project responsibilities by assigning tasks to internal individuals and external teams.
  • Monitored and tracked project progress to support timely completion.
  • Trained personnel on use of IT tools and applications.
  • Coordinated with external vendors to deliver IT project components.
  • Conducted quality assurance to verify accuracy of data used in IT projects.

Woolworths Head Office

Program Coordinator
09.2019 - 09.2021

Job overview

  • Led monthly forecasting, actuals, accruals, depreciation, and stage gate approvals, ensuring accurate financial reporting and compliance
  • Provided QA and support to align with deliverables, schedules, and frameworks in Excel, ensuring timely project completion and delivery of high-quality results
  • Conducted resource effort estimation and tracking against deliverables, providing accurate project status updates and resource allocation reports
  • Managed time sheeting and invoicing processes, ensuring timely and accurate payment for project resources
  • Supported and guided the project team through agile practices, promoting a culture of continuous improvement and collaboration
  • Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
  • Collaborated with team leaders to define standards, policies and procedures to meet company revenue goals.
  • Analyzed financial statements against forecasts to prepare high-level variance analysis.
  • Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.
  • Introduced software tools and process improvements to mitigate loss and drive operational growth.

Transition Consultants

Transition Consultant/Project Delivery Lead
01.2015 - 03.2017

Job overview

  • Emotional Intelligence Time Management Work well under pressure
  • Program Coord/, , Cloud Infrastructure $7M, Aligned and managed project resources, including timesheet tracking using SAP CATS, resulting in efficient resource utilization and effective project delivery
  • Managed financials, including actuals, forecasting, SOWs, and invoicing using SAP and Ariba, ensuring accurate and timely financial reporting
  • Conducted monthly financials, status, and SteerCo reporting using Clarity, providing clear and concise updates to senior stakeholders, Organisational Change & Relocations Transition Consultants
  • Set up and managed team meetings.
  • Adjusted project plans to account for dynamic targets, staffing changes, and operational specifications.
  • Planned, executed, and controlled assigned projects, ensuring work performed complied with contractual requirements.
  • Produced quality standards, checklists, report templates, and processes.
  • Reduced risk and coordinated project specifications to meet safety and federal compliance.
  • Updated customers and senior leaders on progress and roadblocks.
  • Monitored project progress, identified risks and took corrective action as needed.
  • Developed and implemented project plans and budgets to ensure successful execution.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
  • Reported regularly to managers on project budget, progress and technical problems.
  • Facilitated workshops to collect project requirements and user feedback.

Westpac Banking

Scrum Master
06.2022 - Current

Job overview

  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
  • Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
  • Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity.
  • Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
  • Worked to provide continuous improvement for product development lifecycle.
  • Streamlined and optimized workflow and communication by implementing Agile frameworks.
  • Led cross-functional teams to successfully complete IT projects.
  • Implemented best practices to drive quality IT project delivery.
  • Trained personnel on use of IT tools and applications.
  • Coordinated with external vendors to deliver IT project components.
  • Developed and introduced IT strategies to improve operational efficiency.
  • Conducted quality assurance to verify accuracy of data used in IT projects.

Macquarie University

Project Coordinator
04.2017 - 04.2019

Job overview

  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
  • Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
  • Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
  • Prepared meeting agendas and minutes for distribution and record keeping.
  • Established rapport and engaged with stakeholders to build lasting professional relationships.
  • Assisted with onboarding newly hired staff members and coached on task prioritization.
  • Assembled manuals for team usage from vendor-supplied product data sheets and submittal information.
  • Monitored project progress, identified risks and took corrective action as needed.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
  • Reported regularly to managers on project budget, progress and technical problems.
  • Developed and implemented project plans and budgets to ensure successful execution.
  • Analyzed project performance data to identify areas of improvement.
  • Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
  • Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
  • Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity.
  • Led sprint reviews and planning meetings to promote full team engagement.
  • Streamlined and optimized workflow and communication by implementing Agile frameworks.
  • Worked to provide continuous improvement for product development lifecycle.
  • Communicated project updates to stakeholders at all levels.
  • Coordinated with external vendors to deliver IT project components.
  • Led cross-functional teams to successfully complete IT projects.
  • Established and enforced project timelines and deadlines.
  • Trained personnel on use of IT tools and applications.

Education

ICAgile
Online

Agile Team Facilitation (Agile Team Coaching L1) from Agile Coaching
08.2020

PMPartners
Online

Agile Fundamentals from Agile
08.2020

Epic Agile
Online

Certified Scrum Master from Scrum Master
07.2020

ILX Group
Online

Prince2 Foundations & Practioner from Prince2
05.2020

Elabor8
Sydney, NSW

SAFe For Teams 4.0 from Scaled Agile
05.2017

Commercial College
Berlin, Germany

Bachelor of Business from Business
09.2002

University Overview

  • Participated in Fast Track Program for skilled students

Skills

  • Manage Schedules
  • Training Methodologies
  • Atlassian JIRA
  • Lead Teams
  • Risk Identification
  • Collaborative Environments
  • Oversee Vendors
  • Agile Best Practices
  • Team Engagement
  • Presentation Skills
  • Project Management
  • Acceptance Criteria
  • Scrum Processes
  • Sprint Planning

Accomplishments

  • Led training sessions for teams with varying levels of agile experience on the use of Jira and Agile Methodologies, resulting in the successful delivery of complex projects using SAFe
  • Developed financial forecasting and tracking sheets in collaboration with the AI team, which automated actuals from SAP, saving 20 hours of manual work per month per project and improved forecasting accuracy to 95%+ each month
  • Implemented automated workflows in MS Teams, SharePoint, and PowerAutomate for document approvals and repetitive tasks, resulting in increased productivity and efficiency
  • Created project sites in SharePoint and document depositories, trained users in best practices of file naming conventions and document management, resulting in streamlined processes and improved document organisation
  • Developed automated spreadsheets using Macros and Queries to simplify project deliverables, RASCI, and requirements in multilayered frameworks, enabling PMs to track deliverables and reporting, and saving significant amounts of manual work.

Timeline

Master Scheduler

Westpac
05.2023 - Current

Scrum Master

Westpac
06.2022 - Current

Scrum Master

Westpac Banking
06.2022 - Current

Senior PMO Analyst

ACT Treasury
06.2021 - 06.2022

Program Coordinator

Woolworths Head Office
09.2019 - 09.2021

Program Coordinator

Toyota Financial Services
03.2019 - 09.2019

Project Coordinator

Macquarie University
04.2017 - 04.2019

Transition Consultant/Project Delivery Lead

Transition Consultants
01.2015 - 03.2017

ICAgile

Agile Team Facilitation (Agile Team Coaching L1) from Agile Coaching

PMPartners

Agile Fundamentals from Agile

Epic Agile

Certified Scrum Master from Scrum Master

ILX Group

Prince2 Foundations & Practioner from Prince2

Elabor8

SAFe For Teams 4.0 from Scaled Agile

Commercial College

Bachelor of Business from Business
NADINE MUELLER