Nadja Nayra Vianny Da Costa
Legal Secretary
Sydney,NSW
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Judicial Technician
Justica Federal Da 1a Regiao
Cuiabá, MT, Brazil
11.2010 - Current
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Developed and maintained courteous and effective working relationships.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Identified issues, analyzed information and provided solutions to problems.
Travel Consultant
Guimel He Tour
Cuiabá, MT, Brazil
01.2008 - 12.2010
- Organized trips for individual, family and business travelers.
- Worked closely with clients to understand unique needs and meet specific travel desires.
- Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
- Advised clients on visa, passport and security requirements relating to destinations and confirmed flight details for each reservation.
- Monitored market trends and activities to maintain competitive rates and strategies, increasing net revenue.
- Arranged travel accommodations for groups, couples, executives and special needs clients.
- Responded to clients' questions, issues, and complaints and found appropriate solutions when needed.
Education
Bachelor of Law -
Universidade De Várzea Grande - MT
Mato Grosso, Brazil08.2008
Skills
- Office administration
- Conflict Resolution
- Tax Law
- Legal Research
- Global Destinations
- Family law
- Human resource laws
- Technical Support
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Judicial Technician
Justica Federal Da 1a Regiao
11.2010 - Current
Travel Consultant
Guimel He Tour
01.2008 - 12.2010
Bachelor of Law -
Universidade De Várzea Grande - MT
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