Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nadya Grima

Benowa,QLD

Summary

Enthusiastic and Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.

Overview

8
8
years of professional experience

Work History

Sales Assistant

Retrospec’d
03.2016 - Current
  • Increased sales by building strong customer relationships and providing excellent service.
  • Giving individualized customer experience assisting with fit and style making sure the customer feel as fabulous as they can in their outfit.
  • Processing and shipping orders to online customers.
  • Managing inventory to ensure optimal stock levels, minimising out-of-stock situations.
  • Attending customers inquiries/complaints via phone for online orders.
  • Opening and closing/ end of day procedures

Distribution Assistant

Tip Top Bakeries
04.2021 - 01.2024


  • Communicated closely with colleagues during shifts regarding certain jobs, late orders and errors.
  • Improved overall customer satisfaction by ensuring timely and accurate order deliveries.
  • Assisted with training new team members, fostering a positive and collaborative work environment.
  • Handling large quantities of bread, sorting, ticketing and distributing in time for deliveries.

Nursing Assistant

S. Marys Villa Nursing Home
03.2017 - 11.2019
  • Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
  • Built positive relationships with patients and their families, actively listen to their concerns, providing clear explanations regarding their care plans
  • Enhanced patient care by effectively monitoring vital signs and accurately documenting medical information.
  • Assisted nursing staff with wound care procedures, and monitoring patient’s health status.
  • Collaborated with interdisciplinary healthcare teams and staff to develop individualized care plans for patient outcomes.
  • Promoted a safe and clean environment by maintaining strict infection control protocols and sanitation standards.
  • Increased patient engagement by providing emotional support and encouragement during challenging times.

Nursing Assistant

S. Antonio Da Padovo Nursing Village
03.2020 - 09.2020
  • Enhanced my communication and teamwork skills as well as develop a more profound passion for nursing and caring.
  • Improved patient satisfaction by providing compassionate assistance with daily activities.
  • Enhanced patient care by effectively monitoring vital signs and accurately documenting medical information.
  • Communicating with staff and interdisciplinary healthcare teams in regards to ongoing healthcare and patients health status to develop individualized care plans for patient outcomes.

Education

Diploma Of Nursing - Nursing

Centre of Education And Workforce Development
Rozelle, NSW
11.2019

High School Certificate -

Southern Cross Catholic Vocational College
Burwood, NSW
09.2017

Certificate III - Health And Fitness

Southern Cross Catholic Vocational College
Burwood, NSW
09.2017

Certificate II - Retailing

Southern Cross Catholic Vocational College
Burwood, NSW
09.2017

Certificate III - Nursing

Southern Cross Catholic Vocational College
Burwood, NSW
09.2017

Skills

  • Complex Problem-Solving
  • Customer Service
  • Teamwork
  • Excellent communication
  • Time management
  • Active listening

Timeline

Distribution Assistant

Tip Top Bakeries
04.2021 - 01.2024

Nursing Assistant

S. Antonio Da Padovo Nursing Village
03.2020 - 09.2020

Nursing Assistant

S. Marys Villa Nursing Home
03.2017 - 11.2019

Sales Assistant

Retrospec’d
03.2016 - Current

Diploma Of Nursing - Nursing

Centre of Education And Workforce Development

High School Certificate -

Southern Cross Catholic Vocational College

Certificate III - Health And Fitness

Southern Cross Catholic Vocational College

Certificate II - Retailing

Southern Cross Catholic Vocational College

Certificate III - Nursing

Southern Cross Catholic Vocational College

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Nadya Grima