Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Nafeez Bashir

Sydney,NSW

Summary

I am an ambitious, energetic, reliable, motivated individual who wishes to use my current skills in the best possible way. With a great sales record and superb customer service skills, my professional appearance, friendly personality, and courteous manner allow me to focus on my customers' needs. Building rapport with my clients allows me to maintain and expand my customer database. I have my full driver's license, including HR Driver's License, and am looking to pursue my career within a reputable organization.

Overview

15
15
years of professional experience

Work History

Truck Driver

Azam's Truck and Transport
Central Coast, NSW
11.2020 - Current
  • Transported goods to and from specified destinations in accordance with delivery schedules.
  • Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
  • Communicated with dispatchers regarding pickup and delivery times.
  • Inspected truck before and after trips, ensuring all safety regulations were followed.
  • Reported all accidents or violations to management immediately upon occurrence.
  • Performed daily pre-trip inspections on vehicles to ensure safe operation on the roadways.
  • Responded promptly to emergency situations including inclement weather conditions or traffic delays while remaining calm under pressure.
  • Participated in training sessions related to defensive driving techniques, new technologies used in trucks and trailers, accident prevention methods.

Operations Manager

Racer Freight Services
Prestons
11.2016 - 10.2020
  • Work closely with support staff, and external business partners.
  • Performance management and completing performance reviews.
  • Arrange repairs, maintenance of trucks, follow up on open invoices, and update lease arrangements.
  • Maintained accurate inventory records to track stock levels and minimize costs.
  • Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
  • Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
  • Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
  • Managed scheduling, training and inventory control.
  • Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
  • Guided employees on understanding and meeting changing customer needs and expectations.
  • Motivated and evaluated personnel for performance improvement and goal achievement.
  • Enforced federal, state, local and company rules for safety and operations.
  • Measured and reviewed performance via KPIs and metrics.

Fleet Coordinator

AHG (Automotive Holding Group)
McGrath Liverpool
02.2011 - 10.2016
  • Look after four different brands (Holden, Mazda, Subaru, and Nissan)
  • Deliver new vehicles to corporate, business, SME and retail clients
  • Reporting to the Fleet Managers for any assistance that could be offered
  • Organize daily deliveries all over NSW and other states
  • Customer management and data entry
  • Inspect each vehicle to ensure it is the correct vehicle an matches the order
  • Liaise with all different departments to ensure everything is running smoothly
  • Work in a fast paced an customer driven environment
  • Over deliver to exceed customer expectations
  • Exceed and achieve fleet sales targets
  • Build strong relationships with customers and business partners
  • Taking different methods of payment, cash, cheque, liaise with leasing companies
  • Sold a suite of fleet leasing solutions
  • Utilize data management and processing systems
  • Being compliant and adhering to company values

Logistics Contractor

BOND EXPRESS
Silverwater
08.2009 - 01.2011
  • Deliver packages throughout the metropolitan and rural areas of NSW.
  • Perform duties with integrity and strong customer service skills.
  • Scanning of freight into handheld computer devices.
  • Continual adherence to OH&S Legislation, company policies, and procedures.
  • Reviewed and interpreted blueprints, specifications, and other technical documents to ensure accurate project execution.
  • Assisted in the preparation of construction contracts and agreements, ensuring accuracy and compliance with applicable laws.
  • Performed regular inspections to ensure quality control standards were being met throughout the project life cycle.
  • Maintained records of all costs associated with each project, including labor expenses, material costs, equipment rentals.
  • Kept clients informed about progress status updates throughout the entire process.
  • Identified needs of customers promptly and efficiently.
  • Managed subcontractors throughout the duration of each project, ensuring tasks were completed in a timely manner.

Education

Certificate III - Automotive Sales

TAFE NSW
01.2009

Certificate IV - Financial Services

KAPLAN
01.2008

Skills

  • Punctual
  • Reliable
  • Self-motivated
  • Enthusiastic
  • Team Player
  • Autonomous
  • Communication skills
  • Organization skills
  • Automotive program knowledge
  • Accurate record keeping
  • Logistics Planning

References

Available upon request

Timeline

Truck Driver

Azam's Truck and Transport
11.2020 - Current

Operations Manager

Racer Freight Services
11.2016 - 10.2020

Fleet Coordinator

AHG (Automotive Holding Group)
02.2011 - 10.2016

Logistics Contractor

BOND EXPRESS
08.2009 - 01.2011

Certificate III - Automotive Sales

TAFE NSW

Certificate IV - Financial Services

KAPLAN

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Nafeez Bashir