Nafisa Maalin

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I would like to contribute to learning and develop mutual capacity for learning. Giving back to society has always been a goal of mine and what better way to do so by supporting those most vulnerable in our community.

• 2023, Provide Cardiopulmonary Resuscitation, St John
• Working with Children's Check
• Full Victorian Drivers License
• 2021, Provide an Emergency First Aid Response in Education and Care Setting , Master Institute of Training
• 2019, Traffic Management Licenses, WHITE CARD + CONSTRUCTION CARD

• Certificate of appreciation from Jesuit Social Services
• Employee of the month at Amal in 2016
• Certificate of appreciation from Salvation army

• 05/2023, 11/2023, Jesuit Social Service, Link Youth Justice Housing Program - Afterhours Support Worker, Provide individualized after-hours support to young people receiving services through Youth Justice Housing Program, Engage young people in a range of recreational, pro-social and personal development activities with a view to improve community connectedness and independent living skills, Provide support to young person to sustain their housing, develop independent living skills, continue linkages with educational, training and employment providers, and continue engaging with therapeutic and clinical support, Engage with program participants in relational, strength based and trauma informed approach, Work with program participants in one-on-one basis after hours and during weekends in a community setting, Work as a team member collaborating with other after-hours workers, case managers and the Link Coordinator to provide structured support services to young people, Support young person in developing living skills to maintain their tenancy and reduce risk of reoffending, Support the young person to work towards the goals developed by the young person and their case management team, Maintain appropriate files, records, and statistics to facilitate line management and accountability, Participate in individual and group supervision processes and necessary training, Other duties, as may be required
• 02/2023, 05/2023, iTraffic, Traffic Controller, Manage Traffic, Guide pedestrians, Set up equipment, Pack up equipment, Communicate with T/C and construction workers
• 10/2022, 01/2023, STA, Traffic Controller, Manage Traffic, Guide pedestrians, Set up equipment, Pack up equipment, Communicate with T/C and construction workers
• 09/2022, 01/2023, Ashley Service Group, Merchandiser, Implement layouts, Correct stock, Correct fittings, Correct POS in line with Coles standards
• 07/2022, 09/2022, UTM, Traffic Controller, Manage Traffic, Guide pedestrians, Set up equipment, Pack up equipment, Communicate with T/C and construction workers
• 05/2022, 08/2022, Onesite, Traffic Controller, Manage Traffic, Guide pedestrians, Set up equipment, Pack up equipment, Communicate with T/C and construction workers
• 02/2022, 06/2022, FLA, Traffic Controller, Manage Traffic, Guide pedestrians, Set up equipment, Pack up equipment, Communicate with T/C and construction workers
• 05/2021, 11/2021, Acquire BPO (COVID HOTLINE), Customer Service Agent, Inbound calls, Outbound calls, Book vaccine appointments, Create profiles, Hotel quarantine checkups/check-ins, Red zone, Providing information to clients
• 12/2020, 07/2021, GMS Staffing, Security/Traffic Management - Traffic Controller, Manage Traffic, Guide pedestrians, Set up equipment, Pack up equipment, Communicate with T/C and construction workers
• 08/2019, 10/2019, Victoria Civil and Administration Tribunal (VCAT), Human Rights and Civil and Administration Division - Administrator, Bench Clerking, Room set-up, Case filing, Tribunal management (TM) duties, NFA (No further action), FA (Further action), Mailing, Filing noting
• 06/2019, 04/2021, ANZuk, Before and After School Care Service - Assistant, Supervise, Prepare meals, Interact with children, Set up activities, Attendance record, Assist children when required, Tidy up room
• 06/2019, 03/2021, BigChild Care, Before and After School Care Service - Assistant, Supervise, Prepare meals, Interact with children, Set up activities, Attendance record, Assist children when required, Tidy up room
• 11/2018, 04/2019, Camp Australia, Before and After Care Service - Assistant, Supervise, Prepare meals, Interact with children, Set up activities, Attendance record, Assist children when required, Tidy up room
• 02/2018, 2019, Jesuit Social Services, African Visitation and Mentoring Program (AVAMP) - Volunteer (Mentor), Engage with people from culturally and linguistically diverse (CALD) backgrounds, Participating in the core training program and making routine visits to prisons, Providing a brief written report on all mentoring visits/contacts to the Senior Project Officer, Developing collaborative working relationships with participants and other stakeholders, Participating in professional supervision when deemed appropriate by the Project Officer, Participating in activities that will promote social inclusion, Communicate with and report to the Senior Project Officer on a regular basis, Attendance at two volunteer mentor get-togethers annually, Other duties, as may be required
• 03/2017, 08/2018, Early Learning FDC, Childcare Educator, Pick ups, Drop offs, Supervise, Develop schedules for the young children, Monitor the safety of young children under my care, Prepare meals and organize snacks for children, Ensure there is a routine for children that provides them with physical activity, rest and playtime
• 2016, 2017, Amal Express (Money Transfer), Receptionist, Customer services, Answering calls, Administration, Open/close store, Clean/purchase utilities
• 05/2010, 02/2012, Baraka Shop (Variety Store), Retail Assistant, Customer service, Cash handling, Selling products, Answering calls, Unpacking/stocking merchandise, Cleaning store, Opening/closing store
• 01/2009, 03/2010, New Force Recruitment, Receptionist, Customer service, Filing paperwork, Faxing paperwork, Photocopying booklets, Cleaning store
• 2007, Salvation Army, Donation Collector, Face to face donation, Answering queries and following up information

• Jeremy A, 0409411350, Jesuit Social Services
• Nuwal M, 0411516568, Acquire BPO