Summary
Overview
Work History
Education
Skills
Preferred Name
Technical Summary
Work Status
References
Timeline
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Naga Lakshmi Suresh

Carnegie,VIC

Summary

Formal degree in Information technology and Computing. 25 years of Experience in Australia in Systems Development and Testing. Demonstrated track record in Data and Functional Analysis, Design, Programming, Systems Testing, Integration testing, Technical testing and Implementation.

Overview

28
28
years of professional experience

Work History

Quality Assurance Analyst

Service Victoria
12.2023 - Current
  • Various QA Activities

Senior Test Consultant

Accuteque
01.2021 - 09.2022
  • RACV – Trade Convergennce
  • End to End Testing of Trade Convergence System which provides
  • Single Entry point for Members and New Customers to request RACV Trades
  • Functional testing of Quote Life cycle from both authenticated and unauthenticated source
  • Design and write test cases & Traceability
  • Execute Test cases as per test schedule
  • Identify and Log defects
  • Retest Defects
  • Perform regular Regression and shakeout of test environments
  • Assist during UAT – Creating and progressing test data.
  • Provide update / reporting on test activities to TL or TM
  • Raise issues and risks and escalate to test manager/lead
  • Manage test schedule for testing activities accountable for as part of team

Senior Test Analyst

Coles Group
01.2019 - 07.2019
  • Digital Payment System: Played a Pivotal role in testing a new product (Digital Wallet)
  • My duties include:
  • Understanding process flow of each component
  • Writing test cases to business requirements with traceability.
  • Create test data and execute test cases in ALM
  • Provide feedback to Business Analysts on Customer journey / Experience
  • Identify defects and raise in Jira.
  • Retest defects including regression
  • Assist UAT with designing test scenario and data prep

Senior Test Analyst

VicRoads
08.2018 - 12.2018
  • Primary responsibilities / accountabilities included
  • Testing Web and digital based applications through online browsers and mobile devices
  • Develop and maintain test cases and scripts that ensure comprehensive testing of the requirements utilizing approved test tools
  • Ensure traceability of test cases back to requirements
  • Ensure testing activities are performed in accordance with established policies, processes and procedures.
  • Responsible for System Testing, System Integration Testing, User Acceptance Testing and Regression Testing.
  • Executing progression and regression test scripts
  • Raising, liaising and retesting of defects
  • Liaise with vendors, developers, defect managers and business as required.

Senior Business /Test - Analyst

Department of Justice
02.2018 - 08.2018
  • Being part of IMES business unit within the Department of Justice & Regulation I have performed testing in the following components.
  • Functional testing of Infringement Management.
  • Integration (Westpac) testing of Payments and disbursement
  • Integration testing of Demerits (Vic Roads)
  • Functional testing of WDP System
  • Warrants Management

Senior Business Test Analyst

Melbourne Water
08.2017 - 12.2017
  • Working as a senior test analyst in a Pega (Cloud) system used by Melbourne water for various application process.
  • Responsible for User acceptance testing of over 30 different application types including Planning permits, building permits, Fencing half share and Drainage management to name a few.
  • Working closely with onshore and offshore team to deliver quality product
  • End to End defect management

Senior Test Analyst

Securepay (Australia post)
07.2014 - 03.2017
  • Card Data Security & Credit card Payment and acquiring.
  • Performed functional and technical testing activities (Securepay and NAB transact) including
  • Merchant on boarding
  • Payments through Web, Mobile and IVR
  • Fraud guard and 3D secure features
  • PayPal Integration and SecureBill
  • Card storage and Tokenisation
  • Scheduled payments, Triggered payments and Batch Processing
  • E2E testing PostBillpay process (Web, Mobile & IVR)
  • Creating test data through Web interface and database
  • Creating test cases in Jira
  • Execute test cases using XMLAPI, iFrame, Groovy scripts, Shell Scripts and CTLM
  • Defect management
  • Assisting Customer support team in problem resolution
  • Mentoring new team members
  • Undergone In house Training on OWASP.

Senior Test Analyst

IAG
08.2011 - 06.2014
  • Claims Transformation – CGU, Direct Insurance – IAG, and CUDOS project – CGU
  • Conducted end to end testing of Payments and Cheques clearing covering the entire Claims Life cycle by
  • Creating test strategy and test cases
  • Creating Claim & Payment data
  • Execute test cases in Quality Centre.
  • Verify test results and downstream impacts
  • Functional testing components included
  • Payment Exceptions
  • Unclaimed monies legislative requirements
  • Calculation of GST, Total Loss, Salvage and Recoveries using complex formulae
  • Intercompany Deeming
  • Delayed Payments
  • General Ledger update
  • Bill pay and Postbillpay payment process (positive and negative scenario)
  • Debtor management
  • Finance and reconciliation

Integration Test Analyst

Australia Post
04.2011 - 08.2011
  • Conducted end to end testing of Outward (Cheque) Clearing and Inward (Money order) Clearing by
  • Creating test strategy and test cases
  • Creating cheque data at test POS terminals
  • Confirming payment are processed and clearing details are transferred to and updated in downstream systems
  • End to end defects management
  • Functional testing components included
  • Outward (cheque) Clearing
  • Inward (money order) clearing
  • Dishonor and exception handling
  • Image storage and retrieval

Functional Test Analyst

Super Partners
09.2010 - 12.2010
  • Creating test strategy and test cases
  • Executing test cases in Quality Centre.
  • Verifying test results and downstream impact
  • Functional testing components included
  • Calculating Superannuation benefits using various criteria

Senior Test Analyst

Sensis Pty. Ltd.
05.2010 - 07.2010
  • White Pages on Line- Entry Level Products
  • My duties included
  • Creating new Entry level product for Business and Government entries
  • Verifying XML Messages for inclusion of new products
  • Perform SQL Queries to verify updates
  • Verifying new products are correctly displayed online as per acceptance criteria
  • Complete Input to test Summary report
  • Closely adhere to Process and procedures of AGILE methodology
  • Functional testing components included
  • Digital contact points such as face book, Twitter, Skype are included
  • Return on investment

Senior Test Analyst

Australia and New Zealand Bank
10.2008 - 05.2009
  • Cards and Decision Systems – Project Shield
  • I was fully accountable for testing the following functionalities
  • Embossing and Emergency Replacement of Cards
  • Statements
  • Security functionalities
  • My primary responsibilities included:
  • Develop test plans and test cases in Quality Centre from business requirements
  • Ensure test cases are linked to business requirements for traceability
  • Ensure Peer reviews are completed and documented
  • Identify Data (In CMS) and create test data for all test cases via online activities
  • Execute test cases are executed according to test schedule and record results in Quality Centre
  • Record defects in Quality Centre and track through defect management process.

Senior Test Analyst

Sensis Pty. Ltd.
02.2008 - 09.2008
  • PROJECT MORPH
  • Conducted end to end testing of source (legacy) system and target system.
  • Testing included
  • Liaise with business & technology in order to design complete and accurate test plan & strategy
  • Derive test cases from Functional specification
  • Record requirements, test cases and traceability in Quality Centre
  • Execute test cases and record results
  • Defect management

Senior Test Analyst

Australia and New Zealand Bank
05.2007 - 12.2007
  • Banking Product Technology Fast path & Major Releases
  • My responsibilities included
  • Working closely with Test Manager to ensure the test coverage, test schedule and plans are in place to develop tests in Quality Centre
  • Develop test cases and link to requirements for traceability
  • Ensure Peer reviews are completed and documented
  • Identify Data (In CAP & CTM) and create test data for all test cases via online activities, or using necessary tools such as Ezyrtieve, File aid etc.
  • Execute test cases are executed according to test schedule and record results in Quality Centre
  • Record defects in Quality Centre and track through defect management process.
  • Data mining from CAP and CTM, data prep and test support for other business units
  • Achievement:
  • Nominated twice for “RESPECT” Reward by peer for my valued contribution and support to team members.

Integration Test Analyst

National Australia Bank
02.2006 - 03.2007
  • Model Replacement Project (Part of BASELII
  • As Integration Test Analyst, my role involved END to END conversion testing of CRS (DB2) to eCRS (ORACLE).
  • My key responsibilities included
  • Preparing test cases from business requirement
  • Preparing test data in CRS mainframe for various test cases
  • Verifying data in source and target system using complex SQL queries
  • Propagating required converted data to the Data Warehouse
  • Creating and tracking defects in Quality Centre
  • Functional testing components included
  • Verifying new Customer Rating System fully Basel II compliant

Senior Test Analyst

GE Money (Birlasoft Limited)
09.2004 - 12.2005
  • GE Credit Line product, combined with a credit card facility through MasterCard capabilities.
  • As a Test / Business Analyst My role involved
  • Developing Functional specification from Business requirement.
  • Liaising with business in keeping Functional specification aligned with business requirements
  • Organize Walkthrough and Review Process
  • Formalizing communication methods, between different vendors, to establish clear understanding of expectations and requirements
  • Test Planning and testing Statement process works as per the specification, using Test Director.
  • Liaise with different stakeholders to ensure smooth process flow.
  • Tracking and reporting defects via Test Director
  • Production Support
  • Change Management

Analyst Programmer

ANZ Banking Group
02.1996 - 04.2002
  • Integrated Deposit System - Development and enhancement.
  • As an Analyst/Programmer in the Retail Banking area of ANZ Banking Corporation, involved in maintaining the Customer and Account Processing (CAP) system which is used by the bank for processing transactions originating from the branches, PC banking, Internet banking and phone banking
  • The role involved ongoing enhancement of Integrated Deposit System and to develop new application to meet new business requirements
  • Performed development and maintenance on Overdraft facility, Etrade software enhancement, ATM transaction charging, creating a central DB for Australia and NZ, and Y2K project.
  • Responsibilities:
  • Liaising with business analysts in order to develop detail design documents.
  • Writing code to as per detailed designs.
  • Perform unit test
  • Write migration and performance testing packages
  • Providing technical support for system testing team
  • Assist test team in end to end testing

Education

Skills

  • Insurance (End to end Claims management from Lodgment through to settlement and recovery)
  • Superannuation
  • Credit Card Transaction Processing, Statements and Loyalty Scheme
  • Payments and acquiring, Card data Security & Fraud guard
  • Banking and Finance - Core Banking (Deposits)
  • Digital Transformation
  • Web and Mobile testing
  • Online Product enhancements
  • High proficiency in Business Analysis, development and Testing
  • Mentoring and Team Management Skills
  • Excellent Verbal and Written Communication
  • Excellent Inter Personal Skills
  • Excellent Team Player
  • Stakeholder Management

Preferred Name

Lakshmi Suresh

Technical Summary

Salesforce (Trade Quote Management), Claim Centre (Guidewire), VISION PLUS (Credit Management), Card Processing and acquiring. Payment Gateway, HOGAN (Retail Banking), ORACLE, DB2, IMS DB/DC, SQL (Highly proficient), PLSQL, XMAPI, C, COBOL II, AGILE, Waterfall, HP Quality Centre ALM, Jira, Confluence, Zephyr, Xray, Unit testing, Systems Testing, Integration testing, Functional testing, Technical testing, Mainframe, Web Interface, UI

Work Status

Australian Citizen Since 1994

References

Available on request

Timeline

Quality Assurance Analyst

Service Victoria
12.2023 - Current

Senior Test Consultant

Accuteque
01.2021 - 09.2022

Senior Test Analyst

Coles Group
01.2019 - 07.2019

Senior Test Analyst

VicRoads
08.2018 - 12.2018

Senior Business /Test - Analyst

Department of Justice
02.2018 - 08.2018

Senior Business Test Analyst

Melbourne Water
08.2017 - 12.2017

Senior Test Analyst

Securepay (Australia post)
07.2014 - 03.2017

Senior Test Analyst

IAG
08.2011 - 06.2014

Integration Test Analyst

Australia Post
04.2011 - 08.2011

Functional Test Analyst

Super Partners
09.2010 - 12.2010

Senior Test Analyst

Sensis Pty. Ltd.
05.2010 - 07.2010

Senior Test Analyst

Australia and New Zealand Bank
10.2008 - 05.2009

Senior Test Analyst

Sensis Pty. Ltd.
02.2008 - 09.2008

Senior Test Analyst

Australia and New Zealand Bank
05.2007 - 12.2007

Integration Test Analyst

National Australia Bank
02.2006 - 03.2007

Senior Test Analyst

GE Money (Birlasoft Limited)
09.2004 - 12.2005

Analyst Programmer

ANZ Banking Group
02.1996 - 04.2002

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Naga Lakshmi Suresh