Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nagalakshmi (Naga) Duraisamy

Banksia Grove,WA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable individual successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

5
5
years of professional experience

Work History

Experience Logistics Coordinator (Perth

Sandvik Mining and Construction
12.2021 - 12.2022
  • Establish and maintain effective and cooperative working relationships with internal and external stakeholders
  • Provide administration support to line manager and team-delegated
  • Processing & entering purchase orders in Aurora & DI System 21
  • Assist in coordinating and scheduling work assignments according to level of priority and directing work with warehouse staff
  • Coordinate all import & export shipments in a timely & cost-effective manner
  • Creating work orders based on sales orders and forecasts

OSHC Assistant Educator (Perth)

Discovery Kids & Randstad
08.2021 - 12.2021
  • Providing high-quality care to primary school children
  • Assist in monitoring and supervising children
  • Being an active team player when delivering an engaging program
  • Supported classroom maintenance and upkeep, organizing books and materials.
  • Completed daily reports on attendance and disciplinary performance.

Customer Service Officer (Perth)

Kleenheat Wesfarmers
04.2021 - 08.2021
  • Handling both inbound and outbound calls
  • Regain customers by promoting the brand & using objection skills
  • Achieving sales-driven targets (KPI)
  • Delivering a high level of customer service
  • Entering customer details into Oracle software
  • Responded to customer calls and emails to answer questions about products and services.
  • Completed data entry to record call notes, suggestions and questions.

HR Admin/Customer Service Assistant (Singapore)

Citibank
10.2017 - 04.2018
  • First point of contact with regards to relevant employee information such as sick leave & holidays taken
  • Front-line customer service dealing with general inquiries
  • Forming and maintain an internal database
  • Producing reports and data entry
  • Preparing of employment contracts & advertisements
  • Managed filing system, entered data and completed other clerical tasks.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Established administrative work procedures to track staff's daily tasks.

Education

Bachelor of Arts - Law & Society, Human Resource Management

University of Western Australia
Crawley
2020

Diploma - Business Innovation and Design

Singapore Polytechnic
Singapore
2018

Skills

  • Call handling
  • Active Listener
  • Customer Care
  • MS office - Words, Excel, PPT
  • Communication
  • Attributes Focused
  • Goal Oriented
  • Team Player
  • Critical Thinking
  • Time Management
  • Mentoring
  • Data Entry

Timeline

Experience Logistics Coordinator (Perth

Sandvik Mining and Construction
12.2021 - 12.2022

OSHC Assistant Educator (Perth)

Discovery Kids & Randstad
08.2021 - 12.2021

Customer Service Officer (Perth)

Kleenheat Wesfarmers
04.2021 - 08.2021

HR Admin/Customer Service Assistant (Singapore)

Citibank
10.2017 - 04.2018

Bachelor of Arts - Law & Society, Human Resource Management

University of Western Australia

Diploma - Business Innovation and Design

Singapore Polytechnic

Similar Profiles

CREATE PROFILE
Nagalakshmi (Naga) Duraisamy