Nagasmitha Betta Rajarao

• Maintained schedules to meet key milestones at every project phase.
• Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
• Presented regular status reports to executive leadership, providing insights into progress made toward achieving key milestones.
• Mentored junior project managers and team members to enhance their skills and career growth.
• Adapted quickly to unexpected challenges or obstacles encountered during project execution, devising creative solutions without compromising objectives.
• Established effective communication channels with stakeholders to ensure transparency and alignment of expectations.
• Developed comprehensive project plans, identifying risks and mitigation strategies for timely completion.
• Communicated project plans and progress to key stakeholders and project contributors.
• Led cross-functional teams for successful project delivery within scope, schedule, and budget constraints.
• Monitored project progress, identified risks and implemented corrective measures to acquire success.
• Partnered with project team members to identify and quickly address problems.
• Coordinated cross-functional teams to determine timely delivery and compliance of project requirements.
• Nurtured strong working relationships with internal and external stakeholders, building trust and credibility that facilitated smooth collaboration on shared goals.
• Optimized team performance and project outcomes by setting clear goals and expectations, coupled with regular performance reviews.
• Improved stakeholder communication by establishing regular update meetings and clear reporting channels, resulting in increased trust and partnership.

• Enhanced regulatory compliance by developing and implementing comprehensive policies and procedures.
• Championed a culture of ethical behavior within the organization by promoting transparency and open communication channels.
• Evaluated existing controls for effectiveness, recommending improvements where necessary for enhanced risk management efforts.
• Implemented continuous improvement initiatives to enhance the overall effectiveness of the compliance program.
• Established program governance for Cybersecurity as per recent regulations.
• Responsible for communication, tracking and working with all asset teams to be compliant with the regulations for cybersecurity on all software products and assets offered to clients.
• Defined the approach for implementation of the program – with prioritisation to highly sold assets and high revenue generation assets.
• Presented the roadmap to the executive leadership ( global level ) and rolled out across geographies.
• Achieved 80% compliance in 18 months for the program
• Liaised with the asset owners and service owners and the technical team to prioritize and manage.
• Process improvements identified throughout the program and cascaded appropriately across the stakeholders.
• Managed delivery of one of the biggest enterprise sales application for a leading telecom operator in the US for the microservices deployment into production and general availability.
• Handled development of the products ( Dedicated Internet ) products into production in multiple iterations working with all stakeholders ( business, field sales , end users ).
• Achieved high user satisfaction. Was also involved in strategizing the GA plan keeping in mind order volume , production stability and end user experience ( key component of business analysis ).
• Accountable for the end-to-end delivery for the assigned Programs that includes Client Engagement, Staffing and Fulfilment, People Management and Operation Management
• Responsible for metrics tracking and reporting for deliverables.
• Accountable for release planning, user testing and deployment into production – including hot fixes and feature deployments.
• Played varying roles of a Business Analyst, Scrum Master, and Performance Lead
• multi-scrum team setup with diverse cultures located in multiple geographies.
• Engaged with decision makers, systems owners, functional leads, and
• end users to identify, define business, financial, and operations requirements and long-term systems goals
• Collaborated with key stakeholders for Roadmap definition and Backlog prioritization to meet the vision in a timely manner to meet the customer demands.
• Co-created sessions & workshops in prototyping new systems for the purpose of enhancing business processes, operations, and information process flow end to end.
• Author requirements and user stories for product features, working with all counterparts (both internal and external) as needed ensuring that stakeholder and customer needs are met.
• Being a Scrum Master, collaborated with the Product Owner for Product Backlog refinement and prioritization along with tracking release burn down.
• Liase with onshore and clients to identify gaps and bring in operational changes for accelerating reporting activities in the test service to enable business to make informed decisions. Also involved in the transformation programme of redefining the customer process and improvements needed.
• Instrumental in defining the parameters for the test manager scorecard at the test service level and roll out across the service to help faster invoicing for IBM and report accurate financial earnings for the customer by reducing overdue of financial payments ( key parameter ). Expert in data analysis for large unstructured data and presenting meaningful views.
• Worked as a implementation manager of Rational Team Concert tool for project management planning and tracking of project lifecycle.
• Reported measured savings after implementation of tool and customization of tool as required by the account team.
• Managed all Enhancements on the tool and interlock with program management to drive adoption of tool.
• Responsible for status reporting and also worked with customer to implement processes as part of the adoption program.
• Instrumental in developing custom reports in RTC using BIRT.
• Was involved in RFP of this project , Estimation and technical feasibility along with solutioning team.
• Responsible and accountable for coordinated Delivery management and Quality of the deliverables in a role of delivery manager.
• Review Test Strategy and Test Plan for all components and also baseline the requirements along with customer.
• Responsible for staffing and coach, mentor and lead personnel within a technical team environment.
• Worked closely with the client.in tracking the progress of development / testing including risk and issues.
• Involved in staffing for the project and fulfilled the resource requirements for the team.
• Tracked and maintained the financials of the project regularly since this was a fixed price project.

• Responsible for IT support operations and managed development of new features on the network
• Contributed immensely to the pre-paid platform launch by delivering all needed new features and also involved in cut-over testing
• Instrumental in offering best in class services for the network both in pre paid and post paid segments
• Was part of core team in launching the caller ringback tone services for the network in a span of 50 working days

● Involved in design of features like signalling, digit analysis and traffic management of data in 5ESS switches

● Involved in release management of all features

● Involved in framework of coding and review guidelines for the entire subsystem.

● Coach and mentor for junior team members.

● Was instrumental in leading design and development of Signalling features along with leading a team of 10 members