Nagham Gorgoes
Melbourne
Summary
As a versatile professional, I have honed my skills in both the coffee shop and nail technician industries. In the fast-paced environment of a coffee shop, I excel in providing exceptional customer service, handling transactions with precision, and ensuring a welcoming atmosphere for patrons. Meanwhile, as a skilled nail technician, I take pride in delivering top-notch nail care services, showcasing creativity in nail designs, and maintaining strict hygiene standards. My adaptability, attention to detail, and passion for enhancing customer experiences make me an asset in both fields.
Overview
4
4
years of professional experience
Work History
Service, Juice ,and Coffee Maker
Royal Restaurant And Cafe
01.2023 - 09.2023
- Working at the coffee machine and i have an job experience certificate in a cafe ( share cup )
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Professional fresh juices maker and mocktails
- Built relationships with customers to encourage repeat business.
Nail Technician
At A Salon
03.2020 - 08.2022
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Used acrylics, gels and glitters to create custom nail art designs for clients.
- Kept tidy and organized area to comply with cleanliness standards.
- Oversaw schedule to manage appointments of new and existing clients.
- Prepared nail beds and cuticles, shaped nails and applied polish.
Education
Some College (No Degree) - Year 11
Lalor North Secondary Collage
Lalor, VICSkills
- Appointment Management
- Client Services Quality Control
- Team Instructions
- Daily Cash Management
- Clean and Sanitize
- Excellent Math Skills
- Smoothie and juice Making
Languages
Arabic
Native or Bilingual
Timeline
Service, Juice ,and Coffee Maker
Royal Restaurant And Cafe
01.2023 - 09.2023
Nail Technician
At A Salon
03.2020 - 08.2022
Some College (No Degree) - Year 11
Lalor North Secondary Collage
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