Nagi Tadros
Sydney,Australia
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Store Person/Logistic
AWA Technology
09.2023 - 10.2023
- Supporting the maintenance team in picking parts required for maintenance orders
- Transferring parts to the required location to satisfy scheduled maintenance activities
- Conducting daily cycle counting of inventory and correcting any errors found
- Analyzing and addressing causes of stock errors
- Rotating product subject to shelf life efficiently to reduce wastage
- Ensuring that no out of date product is left in any stores locations
- Unloading goods from delivery trucks
- Recording any damaged, missing or faulty goods
- Moving the goods to the correct area in the warehouse, either manually or using mechanical handling equipment
ASTO
Department of Education
07.2021 - 01.2023
- Provide additional supervision and support for students on transport
- Medical Officer
- First Aid
IT Field Technician
Sonic HR
Sydney
03.2020 - 04.2020
- Install Equipment for Desktop
- Troubleshoot and Repair Equipment
- Maintain Logs of IP address and Mac Address
- Perform Demonstrations
- Maintain Inventory
Tier3-Desktop Support Technician
Wilson Rice
Parramatta/North Sydney/Milson's Point Octagon Building RMS Sydney
02.2019 - 04.2019
- SOE and core application install for 94 high spec laptops
- All discovered Zenworks applications installed
- Manual applications installed
- Testing of setup for the Employees
- Document MAC address of each laptop into a consolidated that aligns to assigned user details
- Installation of docking station at users’ desk (This action will be undertaken alongside every laptop rollout, 300)
- Customer Service for the RMS Employees
- Remove exist in gold cable from the back of the dock which has the laptop power tip attached
- Run new cable that already has hydra adapter and tips fitted, plug into the back of the dock
- Installing cable
- Remove exist in gold cable from the back of the dock
- Run new cable that already has hydra adapter and tips fitted, plug into the back of the doc
Decommission Of Monitors and Docking Stations
Best IT
Sydney
09.2018 - 09.2018
- Removing 2206XMonitor
- Removing E221 Monitor
- Uninstall Targus docking Stations from the desks
- Customer Service for Employees
Computer Technician
Muscatech
Sydney
07.2018 - 07.2018
- Migrating Windows 7 to Windows 10
- Installing Computer and Installing special request software for employees
- Computer Backup
- Imaging Computer to company Setting
IT Technician
Viiew
Sydney
04.2018 - 06.2018
- Desk ICT fit-outs Monitors, Wyse, Peripherals, Phones
- Customer Service for the Zurich Financial Services employees
- Installing Hardware and Software
- Setting up IP Phone for the company
IT Supporting Engineer
HPE
Sydney
10.2016 - 03.2018
- Deploy new Software to client and Installing hardware
- Customer Services
- Deploying New Apps
IT Technician
Fujitsu Australia
Sydney
08.2016 - 10.2016
- Data Entry of Damaged Goods
- Installing Software
- Computer Repairs
- Stock Control (Repair & Replacement of Damaged Goods)
- Recording Receipts for Reimbursement and Refund Software Testing on Internal Devices
Data Entry
St. Mary's Advanced Tutoring
Sydney
06.2016 - 07.2016
- Data Entry
- Administration
- Printing Files
- Answering Phone
Storeman
Greenbox Systems
Sydney
03.2016 - 04.2016
- Installing RAM and Hard Disk
- RF Scanning Computers barcode
- Computer and monitor packaging and dispatching
Helpdesk Level 3
Design 2000
08.2013 - 02.2016
- Present first-class customer experience
- Ability to engage with staff at all levels including senior management and board-level executives
- Focus on meeting SLA and incident resolutions
- Provide appropriate systems support, including training and pre-emptive identification and resolution of user issues
- Provide and co-ordinate IT help desk services, including ticket recording, hardware and software installations, user administration, network (LAN) and PC requests and issue resolution
- Proactively manage issues to define the root cause and recommend permanent solutions
- Liaise with external software and hardware vendors
- Ensure that all information-reporting requirements are managed effectively
- Administer and support a range of services and hardware
- Expected for on-call support
- (Roster based system)
- In-house and customer commissioning and installations
- Work in a team to solve problems and find solutions
- Provide project support
IT Technician
Shas Computers
Sydney
07.2011 - 07.2013
- Installing Operating Systems (Window XP, Window Vista, Window 7)
- Administration & user access
- Customer Service PC maintenance
- Desktop support including remote devices control
Internship
Umow Lai Engineer
Sydney
02.2010 - 06.2011
- Lighting Load calculation (Dailux)
- Designed Lighting layout (Dailux)
- Drafting on AutoCAD (Version 2008)
- Drawing Quality Assurance
Education
Diploma of Information Technology (Network & Security) -
TAFE NSW
12.2012
Complete School -
Mitchell High School
12.2005
Skills
Communication
- Organization
- Analytical ability
- Creativity
- Project Management
- Perseverance
- Problem Solving
- Resourcefulness
- Highly responsible and reliable
- Multilingual English and Arabic
Languages
- Arabic
- English
Hobbies
- Soccer
- Reading
- Basketball
References
References available upon request.
Timeline
Store Person/Logistic
AWA Technology
09.2023 - 10.2023
ASTO
Department of Education
07.2021 - 01.2023
IT Field Technician
Sonic HR
03.2020 - 04.2020
Tier3-Desktop Support Technician
Wilson Rice
02.2019 - 04.2019
Decommission Of Monitors and Docking Stations
Best IT
09.2018 - 09.2018
Computer Technician
Muscatech
07.2018 - 07.2018
IT Technician
Viiew
04.2018 - 06.2018
IT Supporting Engineer
HPE
10.2016 - 03.2018
IT Technician
Fujitsu Australia
08.2016 - 10.2016
Data Entry
St. Mary's Advanced Tutoring
06.2016 - 07.2016
Storeman
Greenbox Systems
03.2016 - 04.2016
Helpdesk Level 3
Design 2000
08.2013 - 02.2016
IT Technician
Shas Computers
07.2011 - 07.2013
Internship
Umow Lai Engineer
02.2010 - 06.2011
Diploma of Information Technology (Network & Security) -
TAFE NSW
Complete School -
Mitchell High School
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