Nagisa Sato
Summary
Proven to excel in high-pressure environments, I leveraged strong multitasking abilities and customer service skills at Cafe to enhance dining experiences, achieving commendable service standards. My role as a Hostess at Restaurant further honed my guest greeting and team collaboration capabilities, significantly improving customer satisfaction and operational efficiency. Motivated waitress with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
2
2
years of professional experience
Work History
Waitress
Cafe
Japan
03.2022 - 03.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Greeted new customers, discussed specials, and took drink orders.
Hostess
Restaurant
Japan
06.2022 - 06.2023
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Bachelor of Arts -
Kwansei Gakuin University
Hyogo, Japan03.2027
Discover English
Melbourne, VIC12.2024
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Team Collaboration
- Menu Recommendations
Additional Information
My personality is friendly, cheerful and I have a never-give-up spirit. When I was a student, I worked hard in club activities as well as academics, and have always tried to be both literal and martial arts oriented. I got student visa so I would like to work at part-time.
Lisence
・RSA
Timeline
Hostess
Restaurant
06.2022 - 06.2023
Waitress
Cafe
03.2022 - 03.2024
Bachelor of Arts -
Kwansei Gakuin University
Discover English