Nagma Malhotra
Melbourne,VIC
Summary
Over one and a half decade of experience in building industry with stellar sales ability & remarkable sales record in the industry every consecutive year. However still motivated, grounded & have bigger goals to achieve ethically.
Overview
19
19
years of professional experience
Work History
Senior Home Advisor
Carlisle homes
Melbourne, VIC
05.2021 - 05.2024
- Conducted in-depth consultations with customers regarding their home floor plans
- Worked successfully with diverse group of buyers to get in-depth understanding of their requirement.
- Maintained updated knowledge through continuing education and advanced training of new upgrade trends in the market.
- Developed networks with lenders, developers, real estate agents estate to assist with smooth transactions.
- Performed V.S.R (Visual site reports) to ensure any issues such as overshadowing, over looking prior to client finalizing on the land.
- Intensive knowledge of Res Code & SLHC along with drafting knowledge to assist client with custom changes.
Senior Sales Consultant
Burbank homes
Melbourne, VIC
03.2010 - 04.2021
- Assisted drafting team to develop and implement floor plan options to increase customer satisfaction.
- Conducted market research to identify potential customers and competitive pricing.
- Developed strong product knowledge to better advise customers about solutions for their needs.
- Engaged in cross-functional collaboration with marketing teams to develop promotional materials for campaigns.
- Maintained an up-to-date database of leads, customers and prospects utilizing CRM tools.
- Negotiated contracts with vendors/real estate agent / developers for discounts on bulk orders or special terms and conditions.
- Regular liaisons with house and land team managers to discuss trends of areas of demand.
- Actively involved in mentoring & coaching new consultants and colleague with any issues.
Team Leader, Sales Operations
Teleneer
Melbourne, VIC
02.2005 - 12.2009
- Coached sales team members on best practices for customer interactions.
- Monitored daily sales activities and provided feedback to team members.
- Provided ongoing training and development opportunities for team members.
- Assisted with hiring new sales personnel as needed.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Met KPIs consistently by motivating exceptional team performance and enabling consistent sales with hands-on leadership.
Education
Victoria University
MelbourneSkills
- Market trend expertise
- Partnership Development
- Negotiations expert
- Professional Demeanor
- Honest and ethical
- Property Development
- Strong interpersonal skills
- Willingness to learn and upgrade
Languages
English
Full Professional
Hindi
Full Professional
References
References available upon request.
Timeline
Senior Home Advisor
Carlisle homes
05.2021 - 05.2024
Senior Sales Consultant
Burbank homes
03.2010 - 04.2021
Team Leader, Sales Operations
Teleneer
02.2005 - 12.2009
Victoria University
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