Over one and a half decade of experience in building industry with stellar sales ability & remarkable sales record in the industry every consecutive year. However still motivated, grounded & have bigger goals to achieve ethically.
Overview
19
19
years of professional experience
Work History
Senior Home Advisor
Carlisle homes
Melbourne, VIC
05.2021 - 05.2024
Conducted in-depth consultations with customers regarding their home floor plans
Worked successfully with diverse group of buyers to get in-depth understanding of their requirement.
Maintained updated knowledge through continuing education and advanced training of new upgrade trends in the market.
Developed networks with lenders, developers, real estate agents estate to assist with smooth transactions.
Performed V.S.R (Visual site reports) to ensure any issues such as overshadowing, over looking prior to client finalizing on the land.
Intensive knowledge of Res Code & SLHC along with drafting knowledge to assist client with custom changes.
Senior Sales Consultant
Burbank homes
Melbourne, VIC
03.2010 - 04.2021
Assisted drafting team to develop and implement floor plan options to increase customer satisfaction.
Conducted market research to identify potential customers and competitive pricing.
Developed strong product knowledge to better advise customers about solutions for their needs.
Engaged in cross-functional collaboration with marketing teams to develop promotional materials for campaigns.
Maintained an up-to-date database of leads, customers and prospects utilizing CRM tools.
Negotiated contracts with vendors/real estate agent / developers for discounts on bulk orders or special terms and conditions.
Regular liaisons with house and land team managers to discuss trends of areas of demand.
Actively involved in mentoring & coaching new consultants and colleague with any issues.
Team Leader, Sales Operations
Teleneer
Melbourne, VIC
02.2005 - 12.2009
Coached sales team members on best practices for customer interactions.
Monitored daily sales activities and provided feedback to team members.
Provided ongoing training and development opportunities for team members.
Assisted with hiring new sales personnel as needed.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Met KPIs consistently by motivating exceptional team performance and enabling consistent sales with hands-on leadership.