Naharlia Hartman

While working at Gloria Jeans, I was able to experience a variety of new tasks such as serving customers quite often, cleaning tables and counters while on close and often during the day to prevent the spread of covid-19. while building great relationships with the regular customers that frequently came in.

I quite enjoy working there and getting to spend time with my colleagues making various friends, as we face many team building activities such as when a large amount of customers come we all work as hard as we can to be as efficient as possible.

Whilst working at Skingoodies Tamworth I ensured seamless front desk operations by handling phone inquiries, appointment bookings, payment processing, and record-keeping effectively. Developed loyal following of clients by providing high-quality services that met salon standards. As I have studied my Diploma in Beauty Therapy, along with various other qualifications I performed a variety of beauty treatments, including facials, massages, and waxing, for optimal client results. My knowledge and excellence in customer service resulted in 5 star reviews left on the Skingoodies facebook page and website therefore towards boosting the clinics reputation by consistently receiving positive feedback from clients on provided services.

• While working at Priceline Pharmacy Tamworth I participated with many tasks such as operating the cash register (Tills) and performed front counter tasks, such as helping customers find their desired products. Answering customer phone calls to help address questions and provide assistance with prescriptions. Restocking pharmacy shelves with supplies and medicines and ordered new items to avoid any unnecessary shortages. Counted and labeled prescriptions with correct item and quantity. And preparing tickets for any upcoming tactical events. During my time at Priceline I had learnt many strong skills that I currently carry with me now. Including resilience, a very strong work ethic, I am quite detail oriented which helps with my strong ability on selling products to customers.

• While I was completing my school work experience at GreenCross veterinary hospital I cleaned and sanitized dishes, utensils, feeding animals when needed, and animals cages frequently to ensure they remain clean and comfortable, within industry standards. As well as consistently keeping adequate supplies on hand. Maintained clean, trash-free workspaces to maximize productivity and safety. Observed surgeries and tasks I was given while retaining and relaying important information back to my supervisor.