Summary
Overview
Work History
Education
Skills
Timeline
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Nahom KAHSSAY

Melbourne,VIC

Summary

Dynamic assistant manager with a proven track record at apg chicken shop, excelling in team leadership and customer engagement. Recognized for enhancing sales performance through effective training and operational efficiency. Bilingual with strong attention to detail and multitasking abilities, committed to fostering a positive retail environment.

Overview

1
1
year of professional experience

Work History

assistant manager

apg chicken shop
Laverton north
03.2024 - 10.2024
  • Led and supervised a team of sales associates in achieving and exceeding sales targets.
  • Managed daily operations and ensured efficient workflow in a busy retail environment.
  • Developed and implemented employee training programs to improve customer service and sales performance.
  • Assisted in inventory management, including stock ordering and reconciliation.
  • Resolved customer complaints and concerns in a professional and timely manner.

Melbourne airport
12.2023 - 03.2024
  • Managed customer inquiries and resolved issues efficiently.
  • Supported sales team in achieving targets through effective communication and collaboration.

Retail assistant

Haymanot's supply store
  • Assisted in maintaining a secure and organized store environment.
  • Ensured the safety of the customers and merchandise while the employer/my mom was away.
  • Focused on learning new skills integrating it with my learning and everyday life.
  • Contributed to inventory management, product organization, and general store maintenance.
  • Watched for and recognized security risks and thefts.
  • Performed various cleaning actions such as dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, and restroom cleaning.

Cohort leader

Diamond Academy
Addis Ababa
  • Company Overview: Diamond Academy - Addis Ababa
  • Orchestrated various cohort activities, fostering unity and camaraderie.
  • Conducted regular meetings to address concerns, offer guidance, and ensure effective communication.
  • Implemented strategies to boost engagement, resulting in increased participation in extracurricular activities.
  • Collaborated with school administration to represent cohort interests and contribute to decision-making.
  • Mentored cohort members, providing support for academic and personal development.
  • Successfully organized and executed assemblies, school plays and award ceremonies, showcasing project management skills.
  • Established feedback mechanisms to promote continuous improvement and adaptability.
  • Diamond Academy - Addis Ababa

team member

danata catering

Education

Aerospace Engineering

RMIT University
Melbourne, VIC
10-2030

graduated high school -

Caroline Chisholm Catholic College

Skills

  • Safety and Cleanliness
  • Positive Customer Engagement
  • Organised
  • Positive
  • Ambitious
  • Multitasking
  • Bilingual
  • Knife skills
  • Cleaning experience
  • Culinary expertise
  • Attention to detail
  • Time management
  • Teamwork
  • CAD software
  • Adobe creative suite (photoshop, illustrator, dreamweaver)
  • RF scanning
  • Tugger

Timeline

assistant manager

apg chicken shop
03.2024 - 10.2024

Melbourne airport
12.2023 - 03.2024

Retail assistant

Haymanot's supply store

Cohort leader

Diamond Academy

team member

danata catering

Aerospace Engineering

RMIT University

graduated high school -

Caroline Chisholm Catholic College

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Nahom KAHSSAY