Creating and organising Programs, Working with children (ages 0-4), Use of Multimedia, Reception, After school care
Built rapport with diverse groups of stakeholders by demonstrating empathy, active listening skills, and cultural competence during facilitated sessions.
Fostered an inclusive learning environment by addressing diverse needs and adapting facilitation techniques as needed.
Prioritized and managed multiple projects simultaneously, ensuring all met their deadlines and objectives without compromising quality.
Delivered high-quality training sessions, ensuring participants developed a thorough understanding of the subject matter.
Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Kept bar presentable and well-stocked to meet customer needs.
Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
Administration Trainee
Bettio Construction Company
11.2022 - 04.2023
Data Entry invoices outward, Reception, Answering phone calls, Customer service by phone, email and in person, Creating and organising portfolios for the builder's team, following up on payments, bills and booking subcontractors and contractors
Conducted regular audits of office processes and systems, identifying areas for improvement and implementing necessary changes.
Served as corporate liaison for finance, IT, and marketing departments.
Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.
Sales Assistant
Ever blue Gifts
03.2022 - 11.2022
Customer service face to face and phone, Stock take, stock control, Merchandising and displays, Data entry stock inward, Sales and cashier, Closing and opening
Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
Processed transactions accurately while maintaining a high level of customer service.
Increased sales by building strong customer relationships and providing excellent services.
Used in-store system to locate inventory and place special orders for customers.
Provided exceptional services and pleasant shopping experiences to retail customers.
Stocked merchandise, clearly labelling items, and arranging according to size or colour.
Helped customers locate products and checked store system for merchandise at other sites.
Hospitality All Rounder
Barcaldine Country Motor Inn
02.2021 - 11.2021
Back of House~ Cooking with deep fryer vegetable preparation handling meat products food presentation, Front of house~ Food services cleaning tables ensure floors and restaurant were clean delivery of room service, Housekeeping~ Cleaning guest rooms bed making
Increased productivity by effectively operating various power tools and heavy machinery for diverse tasks.
Achieved customer satisfaction by consistently delivering high-quality workmanship in all assigned tasks.
Education
Provide Responsible Service of Alcohol
01.2023
Provide Responsible Gaming Service
National
01.2023
Completed Year 10 -
Victor Harbor High School
Victor Harbor, SA
12.2020
Skills
Positive and engaged attitude
Critical thinking skills
Flexible and able to adapt and learn new skills in changing environment
Eagerness to develop knowledge
Time management, multitask and workload prioritization skills works diligently and conscientiously
Excellent interpersonal and communication skills
Conflict resolution and problem-solving skills
Committed team player working for group success
Confident and reliable
Able to work independently and autonomously
Honest and trustworthy
Accountable and committed to personal and career development
Works safely and adheres to OHS and safe food handling
Honest and trustworthy
Accountable and committed to personal and career development
Works safely and adheres to OHS and safe food handling
Personal Information
Date of Birth: 12/24/04
References
Karen Richardson, Case Manager, Kalyan Youth Service, karen@kalyanyouthservice.com.au, 0423865304