Naiem Botros
Kalgoorlie,WA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
14
14
years of professional experience
Work History
Drillers Offsider/ Nipper
evolution mining
Kundana, WA
11.2023 - Current
- Communicated effectively with other members of the crew regarding any changes in work instructions or safety protocols.
- Correctly adhere to different ground support plans, transport required materials from one location to another and set up headings accordingly while using appropriate lifting techniques.
- Chang drill steels to acquire correct depths of boreholes for different sized bolts.
- Putting bolts through centiliters for driller while using safety lasers.
- Safely plug jumbo and water pumps into 3 phase plug while performing 3 phase isolation.
- Managed inventory of bolts, mesh and supplies to ensure materials were available when needed.
- Cleaned, lubricated, maintained and serviced all machinery used in drilling operations.
- locating and changing jumbo hydraulic hoses when a leaks occurs.
- Performed general housekeeping duties including cleaning up work areas at the end of each heading.
- Worked closely with supervisors to ensure that all job requirements were met in a timely manner.
Gold Room Technician
Norther Star
Fimiston, WA
09.2023 - 11.2023
- Operating various plant and equipment in accordance with documented safe work procedures.
- Undertaking hazard analysis and reporting any abnormalities when they arise.
- Ensuring maintenance requirements are reported and/or carried out in accordance with safety policies and procedures.
- Maintaining a high standard of housekeeping, cleanliness, and tidiness around the gold recovery processes.
- Maintaining a high level of security and vigilance as well as completing accurate records and log sheets
- Operation of the gold recovery processes according to process and control limits in accordance with safe work procedures.
Warehouse Worker
Ceva Logistics
Kemps Creek, NSW
01.2022 - 07.2023
- Organized warehouse space for efficient storage of products.
- Assembled orders according to customer requests using RF scanning and manual order sheets.
- Inspected damaged goods prior to disposal or return to vendor.
- Transported goods to designated areas within the warehouse facility.
- partook in warehouse maintenance and general tasks.
Insurance Claims Specialist
QBE insurance
Parramatta , NSW
01.2018 - 01.2022
- Calculated benefit payments based on policy terms, coverage limits, and applicable regulations.
- Investigated suspicious or fraudulent claims and reported findings to management.
- Provided guidance to customers regarding their rights and obligations under the insurance policies.
- Negotiated settlements between claimants and insurers when necessary to resolve disputes quickly.
- Ensured compliance with state laws governing insurance practices as well as company policies and procedures.
- Coordinated with external parties such as but not limited to lawyers, surveyors, appraisers and repairers.
Furniture Mover
Penrith City Couriers
Penrith, NSW
01.2015 - 01.2018
- Transported furniture between locations using a variety of vehicles including box trucks, flatbeds, and vans.
- Loaded and unloaded furniture onto trucks for delivery to customers' homes.
- Operated hydraulic lifts safely while loading and unloading furniture from high places like balconies or rooftops.
- disassembled and reassembled furniture at destination upon request by customer.
Warehouse Worker
Woolworths SRDC
Minchinbury , NSW
01.2014 - 01.2018
- Received and tracked incoming inventory shipments.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Ensured safety protocols were followed at all times while operating machinery.
- Transported goods to designated areas within the warehouse facility.
- Moved large and bulky items manually, with pallet jacks or forklifts.
- Staged and sorted multiple types of products for loading.
Trade Assistant
Camtek Electrical
Sydney, NSW
01.2013 - 01.2015
- Performed electrical installations, maintenance and repairs of electrical systems, wiring, fixtures and components.
- Installed conduit for new wiring systems in commercial buildings.
- Repaired or replaced worn or defective parts using hand tools and power tools.
Retail Assistant /Supervisor
The Reject Shop
Mount Druitt, NSW
01.2011 - 01.2014
- Partook in all general retail procedures such as cash handling, stock replenishment, till counting, customer service, stock room upkeep and management.
- Delegated work to staff, setting priorities and goals.
- Performed daily opening and closing duties including cash handling and reconciliation.
- Maintained a neat, clean, organized work environment that meets company standards.
Education
High School Diploma -
Emmaus Catholic College
Kemps Creek, NSW12.2013
Skills
- Equipment Maintenance, Repairs and Installation
- Environmental Compliance
- Mechanical Knowledge
- Customer Service
- Risk Mitigation
- Problem-Solving
Timeline
Drillers Offsider/ Nipper
evolution mining
11.2023 - Current
Gold Room Technician
Norther Star
09.2023 - 11.2023
Warehouse Worker
Ceva Logistics
01.2022 - 07.2023
Insurance Claims Specialist
QBE insurance
01.2018 - 01.2022
Furniture Mover
Penrith City Couriers
01.2015 - 01.2018
Warehouse Worker
Woolworths SRDC
01.2014 - 01.2018
Trade Assistant
Camtek Electrical
01.2013 - 01.2015
Retail Assistant /Supervisor
The Reject Shop
01.2011 - 01.2014
High School Diploma -
Emmaus Catholic College
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