Naima Aliye
125 Thames Boulevard, Werribee,VIC
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
8
8
years of professional experience
Work History
COVID-19 Tester
DHS Group
12.2020 - 01.2022
- Enhanced testing accuracy by following strict procedures and utilizing proper equipment for COVID-19 testing.
- Reduced wait times for test results by efficiently processing samples and maintaining a streamlined workflow.
- Provided emotional support to anxious patients awaiting test results, fostering a compassionate environment during an uncertain time.
- Improved patient experience by providing clear instructions on self-administered tests, ensuring accurate results with minimal discomfort.
- Increased safety measures by adhering to stringent sanitation protocols and wearing appropriate personal protective equipment during COVID-19 testing.
- Addressed any patient concerns or inquiries regarding COVID-19 symptoms, referring them to appropriate healthcare professionals when necessary.
- Reported positive and negative response cases according to established protocols and reporting mandates.
Data Entry
ISUZU
03.2019 - 09.2019
- Reduced discrepancies in financial statements through meticulous data entry and record-keeping practices.
- Streamlined data entry processes for increased efficiency and accuracy.
- Completed time-sensitive data entry requests.
- Efficiently managed data entry tasks, ensuring accuracy while maintaining strict confidentiality standards.
- Streamlined data entry procedures for increased efficiency and reduced errors.
- Reduced errors in data entry by meticulously reviewing policy applications and endorsements.
- Managed high volumes of orders, ensuring accurate data entry and prompt fulfillment.
- Reduced errors in data entry by implementing strict verification procedures before finalizing registrations.
Administrative Assistant
Negassa & Associates
05.2017 - 11.2018
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Sous Chef
Soul Sisters
12.2013 - 04.2015
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
- Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.
- Collaborated with staff members to create meals for large banquets.
- Participated in menu planning meetings, offering creative input that led to new signature dishes garnering rave reviews from guests.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
Education
BBA - Bachelor of Business And Accounting
La Trobe University
Melbourne, VICSkills
- Strong Communication Skills
- Healthcare Regulations Compliance
- Patient Confidentiality Practices
- Adaptable to change
- Team Collaboration Aptitude
- Cultural Sensitivity Awareness
- Customer Service
- Friendly and Respectful
- Problem-Solving
- Critical Thinking
- Word Processing
- Continuous learning mindset
- Decision-Making Competence
- Conflict Resolution Strategies
Timeline
COVID-19 Tester
DHS Group
12.2020 - 01.2022
Data Entry
ISUZU
03.2019 - 09.2019
Administrative Assistant
Negassa & Associates
05.2017 - 11.2018
Sous Chef
Soul Sisters
12.2013 - 04.2015
BBA - Bachelor of Business And Accounting
La Trobe University
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