Naima Sevilla
Charlemont,Australia
Summary
Motivated professional with experience in retail service and cash handling in fast-paced environments. Proven track record of delivering exceptional customer service and maintaining store standards. Strong organizational skills and attention to detail contribute to efficient operations and effective teamwork. Eager to leverage skills in fast food settings to enhance customer satisfaction and support seamless food preparation.
Overview
3
3
years of professional experience
Work History
Customer Service Assistant
Myrtleford Pharmacy
02.2023 - 12.2025
- Assisted customers with product enquiries, providing friendly and professional service
- Processed payments accurately using cash, EFTPOS and point-of-sale systems
- Restocked shelves, rotated stock and maintained clean, organised displays
- Checked expiry dates and monitored inventory levels to support store efficiency
- Maintained tidy work areas and ensured high standards of hygiene
- Supported daily operations including product organisation and basic administration
- Part-Time / Casual
Customer Service & Wait Staff
Bastoni Pizzeria
11.2022 - 12.2025
- Delivered exceptional customer service both in-person and over the phone
- Accurately handled orders and processed EFTPOS and cash payments
- Maintained cleanliness of dining areas, service stations and customer spaces
- Worked efficiently during busy periods and collaborated well with team members
- Assisted with opening/closing duties and ensured consistent store presentation
- Provided friendly and professional customer interactions at all times
- Part-Time / Casual
Education
Year 12 Graduate - Human & Health Development, Psychology, Biology, English, General Mathematics
Clonard College
Geelong, VIC11-2025
Skills
- Excellent customer service & communication
- Strong cash handling & EFTPOS accuracy
- Stock rotation, shelf presentation & inventory support
- Reliable teamwork and ability to work independently
- Fast learner with a strong work ethic
- Ability to work in high-pressure, fast-paced environments
Accomplishments
- Nominated for Year 11 School Values Award
- Acknowledged for strong persistence and improvement in Mathematics
- Recognised for high effort and focus in English studies
Timeline
Customer Service Assistant
Myrtleford Pharmacy
02.2023 - 12.2025
Customer Service & Wait Staff
Bastoni Pizzeria
11.2022 - 12.2025
Year 12 Graduate - Human & Health Development, Psychology, Biology, English, General Mathematics
Clonard College
Interests
Customer service and helping others, Learning about retail operations and store efficiency, Organisation, planning and maintaining clean environments, Reading, music and creative hobbies, Teamwork and building positive workplace relationships
Availability
Available 7 days a week, with full-day availability.