Summary
Overview
Work History
Education
Skills
Timeline
Generic

Naimil Patel

Brisbane

Summary

Seasoned executive with progressive experience in project oversight and executive leadership. Consistently achieve optimal utilization of staff and operations through process improvement planning, program coordination, and cultivation of strong business relationships.

Established track record of creating and implementing programs and long-term business strategies aimed at company growth. High-energy leader of cross-functional teams, successfully aligning customer needs and organizational objectives to ensure optimal operating efficiency.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

AMPOL FUEL, KENMORE
04.2025 - Current

• Developed strong customer relationships and loyalty through effective communication.

• Greeting customers by name and displaying respectful attitude, helping develop rapport with customer base and build lasting relationships.

• Assisted with training and mentoring new team members.

• Processed orders and detailed transaction information to customers.

• Provided account information to customers and explained bill service policies and customer rights.

Store Manager

DOMINO's PIZZA,
03.2023 - 04.2025

• Utilized strong communication skills to resolve customer complaints in a timely

manner.

• Analyzed sales data to identify trends and maximize profitability.

• Supervised team of employees by providing guidance and training on best practices.

• Provided leadership during peak business periods by motivating staff members.

• Implemented systems for tracking stock levels, ordering merchandise and monitoring staff performance.

• Developed effective strategies to increase customer satisfaction and loyalty.

Retail Assistant

FRESHCO
07.2022 - 11.2022

• Operated cash registers to process customer transactions.

• Demonstrated ability to work both independently and as part of a team in a fast- paced environment.

• Displayed strong organizational skills, ensuring store displays were neat and orderly at all times.

• Developed excellent customer service skills, including providing advice on product selection to customers.

• Gained experience in merchandising and stocking shelves for retail products.

• Completed daily store opening and closing tasks.

Education

MBA - Business Analytics

Griffith University
Brisbane, QLD
07-2025

BBA - Business Administration

Veer Narmad South Gujarat University
Gujarat, Surat
07.2021

Skills

    Technical Skills:
    SQL
    Power BI
    R Language
    Microsoft 365
    Tableau
    Adobe Premiere Pro
    Analysis
    Business Intelligence Systems (BI)


    Core Skills :
    Business Case Development
    Financial Modeling
    Decision Support
    Analytical Thinking
    Report Preparation

Timeline

Customer Service Representative

AMPOL FUEL, KENMORE
04.2025 - Current

Store Manager

DOMINO's PIZZA,
03.2023 - 04.2025

Retail Assistant

FRESHCO
07.2022 - 11.2022

MBA - Business Analytics

Griffith University

BBA - Business Administration

Veer Narmad South Gujarat University
Naimil Patel