Nairoa HARUA ARIIOEHAU
Perth,WA
Summary
Proven track record of enhancing operational efficiency and client satisfaction at Banque De Polynésie, showcasing strong work ethic and exceptional time management. Leveraged patience and empathy to build trust with clients and families, while streamlining front desk operations. Demonstrated reliability and punctuality, ensuring high-quality service delivery and fostering positive relationships.
Overview
18
18
years of professional experience
Work History
Babysitter
Family Members
11.2018 - 04.2024
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
Farm Hand
Family Members
01.2006 - 04.2024
- Carried out daily farm tasks such as feeding animals, milking cows, and cleaning pens to ensure animal health and welfare.
- Checked farmland for issues in need of attention, such as fences to mend and broken pipes to fix.
- Performed regular maintenance to keep farm equipment in safe working order.
- Collaborated with other farm workers to complete tasks efficiently according to established schedules and protocols.
- Contributed to overall farm efficiency by performing regular equipment maintenance and repairs as needed.
- Replaced animal's hay and water regularly while watching animals for changes in behavior or demeanor.
- Repaired farm equipment, completing both emergency, and preventive maintenance quickly and accurately.
- Supervised work activities of farm laborers and provided instruction and guidance.
- Increased livestock productivity with attentive breeding practices and effective herd management strategies.
- Observed animals and notified supervisor of signs of illness.
Receptionist
Banque De Polynésie
09.2023 - 12.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
Education
Licence D'Economie Et De Gestion - Economy And Management
Université De La Polynésie Française
Tahiti 05.2024
Skills
- Patience and Empathy
- Time Management
- Strong Work Ethic
- Reliability
- Reliability and punctuality
Timeline
Receptionist
Banque De Polynésie
09.2023 - 12.2023
Babysitter
Family Members
11.2018 - 04.2024
Farm Hand
Family Members
01.2006 - 04.2024
Licence D'Economie Et De Gestion - Economy And Management
Université De La Polynésie Française
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