Naishal Patel
Melbourne,VIC
Summary
Results-driven manager with extensive experience at Subway Reservoir, specializing in conflict resolution and process optimization. Demonstrated expertise in operational reporting and regulatory compliance, leading to significant improvements in workflow efficiency. Proven ability to coach teams towards exceptional performance and service delivery. Committed to utilizing customer feedback to enhance operational success.
Overview
5
5
years of professional experience
Work History
Manager
subway Reservior
Melbourne, VIC
06.2021 - Current
- Resolved conflicts among employees by guiding adherence to company policies and procedures.
- Established processes to enhance organizational workflow efficiency.
- Created monthly reports for senior management detailing operational performance metrics.
- Ensured compliance with industry regulations and internal policies.
- Analyzed customer feedback to formulate action plans for service improvement.
- Coached and mentored team members to elevate job performance.
- Conducted regular meetings with staff to assess progress and identify improvement areas.
- Managed vendor contracts, ensuring timely delivery of goods and services.
Sandwich Artist
subway polaris
Melbourne, VIC
09.2020 - 03.2021
- Organized inventory to enhance product restocking efficiency.
- Maintained health and safety standards for all menu items.
- Trained new staff on proper sandwich-making techniques.
- Monitored freezer and cooler temperatures throughout each shift.
- Replenished condiments and supplies at front counter.
- Operated cash registers for accurate payment processing.
- Provided prompt, professional customer service addressing inquiries.
- Cleaned tables, counters, floors, and utensils after each shift.
- Kept customer and food preparation areas clean and well-organized.
Education
Master of Project Management -
Central Queensland University
Melbourne, VIC12-2021
Bachelor of Engineering - Electrical Engineering
Vadodara Institute Of Engineering
India04-2018
Skills
- Conflict resolution
- Process improvement
- Operational reporting
- Regulatory compliance
- Customer feedback analysis
- Employee coaching
Timeline
Manager
subway Reservior
06.2021 - Current
Sandwich Artist
subway polaris
09.2020 - 03.2021
Master of Project Management -
Central Queensland University
Bachelor of Engineering - Electrical Engineering
Vadodara Institute Of Engineering
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