Naja Jaleel
Cranbourne
Summary
Personable and positive with strong communication and customer service skills, adaptable in fast-paced retail environments. Knowledge of sales principles and techniques, coupled with proficiency in time management, collaboration and teamwork. Dedicated to enhancing customer satisfaction and positive outcomes.
Overview
1
1
year of professional experience
Work History
Sales Assistant
Lovisa
11.2023 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Executed visual merchandising strategies to attract customers and drive sales.
- Met and exceeded sales targets consistently, contributing to overall team success.
Private Tutor
Self-employeed
12.2023 - Current
- Developed individualized lesson plans tailored to each student''s unique learning needs and goals.
- Assisted students with time management strategies, improving their ability to complete assignments efficiently.
- Adapted tutoring approach based on each student''s progress, ensuring continuous growth in knowledge and skills.
- Collaborated with parents to discuss student progress, addressing any concerns or areas requiring additional support.
- Taught a total of 6 students and noticed 70% increase in their test scores by 2 weeks.
Education
Software Engineering (Honours) - Software Engineering
Deakin University
Burwood, VIC05-2027
Skills
- Verbal and written communication
- Problem-solving skills
- Sales expertise
- Goal oriented
- Point of sale operation
- Visual merchandising
- Reliable and responsible
Languages
English
Native or Bilingual
Malayalam
Native or Bilingual
Timeline
Private Tutor
Self-employeed
12.2023 - Current
Sales Assistant
Lovisa
11.2023 - Current
Software Engineering (Honours) - Software Engineering
Deakin University
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