Najah Jackson-Ghamrawi
Bankstown,NSW
Summary
I am successful at thriving in high stress, high-pressure environments and situations involving constant change and vast ambiguity in data and instruction. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. In addition to thriving in a fast-paced environment, I possess exceptional multitasking skills that enable me to efficiently handle multiple tasks simultaneously. I am adept at following instructions and am always willing to take on any task assigned to me. Furthermore, I excel in collaborative group environments, where I work well with others to achieve common goals.
I am a quick learner who is committed to excelling in any task I undertake. I possess excellent stress management skills and thrive in a fast-paced work environment. Additionally, I am an effective communicator, able to convey information clearly and efficiently.
Overview
7
7
years of professional experience
Work History
Paralegal
Birchgrove Legal
10.2018 - 03.2023
- Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
- Assisted counsel in preparing answers, providing documentation, and information for discovery request.
- Liaised with other paralegals and legal staff to complete common tasks on schedule.
- Contributed to firm-client relationship building through professional interactions with clients during meetings or phone calls, conveying empathy while maintaining confidentiality.
- Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
- Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
- Prepared legal briefs, motions, and pleadings.
- Boosted office productivity by maintaining an accurate calendar of appointments, deadlines, and court appearances.
- Helped attorneys prepare for trial by organizing exhibits and calling on witnesses to testify at hearings.
- Improved document organization by implementing a comprehensive file management system for easy access to essential case materials.
- Assisted in preparation of settlement proposals and agreements to help attorneys negotiate settlement in best interest of client.
- Conferred with clients and other involved parties to gather and track case information.
- Conducted detailed client intakes and entered information into company database.
- Assisted attorneys with trial preparation through thorough research and analysis of relevant laws and regulations.
- Managed complex cases efficiently using specialized software programs designed for paralegal work to track information related to multiple parties over long periods of time.
- Contributed to successful case outcomes through diligent fact investigation and witness interviews.
- Expedited document review process by conducting initial reviews of key documents for relevance and privilege status.
- Produced legal documents such as briefs, pleadings and appeals.
- Collaborated with attorneys to develop strategies for each case.
- Interviewed clients to obtain information relevant to cases.
- Attended court hearings and depositions to take notes and document proceedings.
- Researched statutes, decisions, legal articles, and codes.
- Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.
- Assisted attorneys with reviewing and organizing witness reports.
- Conducted background investigations on defendant.
Area Manager
YD. Australia
02.2016 - 10.2017
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Mentored junior staff members, providing guidance on best practices and professional development opportunities.
- Facilitated conflict resolution among team members, promoting open communication and fostering a positive workplace culture.
- Ensured compliance with all relevant regulations, maintaining detailed records and documentation as required.
- Improved overall efficiency by identifying areas in need of improvement and implementing necessary changes.
- Achieved high employee retention rates by creating an inclusive work environment where staff felt valued and supported.
- Oversaw budget planning, strategy development, community outreach for organization.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Oversaw inventory management, reducing costs through accurate forecasting and strategic purchasing decisions.
- Drove revenues and team morale by developing and deploying sales contests.
- Capitalized on new sales and business opportunities when developing partnerships with other companies, successfully increasing sales volume [Number]%.
- Improved process efficiency by implementing new cart retrieval process and correcting poor work habits.
- Collaborated with sales teams to create effective strategies that drove revenue growth consistently over time.
- Modeled best practices for sales and customer service.
- Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
Education
No Degree - Criminal Psychology
Tafe NSW
Sydney, NSW12.2024
High School Diploma -
Sydney Distance Education High School
Woolloomooloo12.2015
Skills
Proficient in MS Office
Case Management
Client Communication
Office Administration
Document Preparation
Administrative Support
Legal writing
File and Records Management
Legal Compliance
Exceptional writer
Professional Customer Service
Guest Engagement
Strong Work Ethic
Languages
Arabic
Native or Bilingual
Indonesian
Professional Working
Spanish
Limited Working
Timeline
Paralegal
Birchgrove Legal
10.2018 - 03.2023
Area Manager
YD. Australia
02.2016 - 10.2017
No Degree - Criminal Psychology
Tafe NSW
High School Diploma -
Sydney Distance Education High School
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