Najiba Hasemi

Greeted customers, assisted in merchandise location, and recommended suitable options.

Replenished sales floor merchandise while organizing shelves, racks, and bins for optimal presentation.

Demonstrated strong communication skills through collaboration with team members and customer support.

• Prepared customer orders for shipment by packing and labeling according to specifications.
• Maintained high standards of product quality during packing to ensure customer satisfaction.
• Mentored online team members to enhance duty completion and operational efficiency.

Scheduled weekly tasks to align with execution objectives and deadlines.
Led and modeled best practices on the sales floor, consistently achieving daily sales goals.
Communicated effectively with store managers about planogram resets, promotions, and client/sales objectives.

• Trained new staff on company policies and procedures.
• Resolved customer inquiries and issues in a timely manner.
• Established clear expectations for employees, providing guidance when needed.

• Assisted store manager with daily operations and managed store during absence.
  Ensured store met sales targets through effective team leadership.
  Hired and trained new staff members to maintain high service standards.
  Managed inventory to optimize stock levels and reduce waste.
  Maintained cleanliness and organization of store environment.
  Delivered exceptional customer service to enhance overall shopping experience.

• Greeted patients, scheduled appointments, and answered phone calls efficiently.
  Managed patient records, verifying insurance coverage and processing payments.
  Maintained cleanliness and organization of reception area to enhance patient comfort.
  Ensured patients received timely information throughout their visits.
  Demonstrated excellent communication skills in all patient interactions.
  Utilized strong organizational abilities to prioritize tasks effectively.
  Facilitated multitasking in a fast-paced environment to meet operational demands.

• Assisted customers in selecting beauty products based on individual needs.
• Demonstrated makeup application techniques to educate customers on product use.
• Stayed updated on beauty trends and product launches to inform customers effectively.
• Educated customers about the proper use of cosmetics, fragrances and other beauty items.
• Demonstrated how to apply makeup, including eyeshadow, eyeliner, mascara, blush and lipstick.