Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Accomplishments
Timeline
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Najma Ismael

Brisbane,QLD

Summary

I am Hardworking Crew Member boasts solid understanding of operational practices and safety standards. Capably comprehends and follows detailed instructions to complete work tasks. Contributes to overall team success with [Type] field knowledge and dedication to going beyond to properly complete tasks. Enthusiastic [Job Title] eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork.

Overview

4
4
years of professional experience

Work History

Crew Member

Mcdonald's
Brisbane, QLD
06.2021 - 12.2023
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
  • Organized and restocked supplies to support operations and team productivity.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Processed takeout orders quickly to ensure timely delivery of meals.
  • Served food and beverages at take-out counters to provide fast service to waiting guests.
  • Informed customers about daily specials in an engaging manner.
  • Assembled and served meals according to specific guest requirements.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Maintained organized storage areas for food products, beverages and restaurant supplies.

Crew Member

Yeronga Cafe
Yeronga , QLD
06.2020 - 09.2020
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Took orders from patrons and input selections into store computer system.
  • Processed takeout orders quickly to ensure timely delivery of meals.
  • Served food and beverages at take-out counters to provide fast service to waiting guests.

Education

Secondary Graduation Certificate -

Yeronga State High School
Yeronga, QLD
11-2023

Skills

  • Safe Food Handling
  • Beverage Preparation
  • Order Management
  • Menu Memorization
  • Customer Engagement
  • Customer Service
  • Team Contributions
  • Safety
  • Clear Communication
  • Teamwork and Collaboration
  • Verbal and Written Communication
  • Time Management

Languages

English
Full Professional
somali
Native/ Bilingual

Affiliations

  • Reading
  • playing basketball
  • cooking
  • spending time with family and friends

Accomplishments

  • Certificate 2 in retail
  • Certificate 2 in health and support services
  • Certificate 3 in health and support services
  • 100% attendance

Timeline

Crew Member

Mcdonald's
06.2021 - 12.2023

Crew Member

Yeronga Cafe
06.2020 - 09.2020

Secondary Graduation Certificate -

Yeronga State High School
Najma Ismael