Nakharin Pakudloh (Roman)
Narwee,NSW
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Professional position. Ready to help team achieve company goals. Dedicated Customer Service Representative providing exceptional customer service through active listening and problem solving. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
9
9
years of professional experience
Work History
Sale Consultant
Heinemann Tax & Duty Free
02.2024 - Current
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Expanded company reach by establishing new connections with potential clients at industry events and conferences.
- Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
- Negotiated contracts with clients and developed relationships with key personnel.
- Engaged in friendly conversation with customer to better uncover individual needs.
Sales Operations Associate
Zara
05.2022 - 02.2024
- Increased client satisfaction by promptly addressing concerns and providing tailored solutions.
- Displayed excellent customer service when greeting customers.
- Trained newly hired employees on routine tasks and customer service.
- Developed strategic plans and increased production, productivity and customer service.
- Contributed to sales team success by creating compelling sales presentations and marketing materials.
- Established strong relationships with clients through regular interactions, fostering trust and loyalty that led to increased repeat business.
Sales Assistant
UNIQLO
02.2022 - 05.2022
- Increased sales by building strong customer relationships and providing excellent service.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Utilized customer feedback to identify areas for improvement within store''s operations or offerings.
- Managed efficient cash register operations.
Boxing Trainer/ Thai Boxing Instructor
8 Limbs Fitness, Boxing, Muay Thai Gym
03.2019 - 03.2021
- Developed and delivered effective and engaging coaching sessions to improve performance.
- Assisted clients in setting and achieving personal and professional goals.
- Analyzed client feedback to adjust coaching sessions accordingly.
- Assisted clients with developing strategies to manage stress and increase productivity.
- Assisted in developing marketing materials to promote coaching services.
- Improved clients'' boxing skills by conducting personalized training sessions tailored to individual needs.
Barista
Aquatic Centre
02.2016 - 10.2018
- Kept up-to-date with industry trends, incorporating new ideas into drink preparation and presentation.
- Taught employees fundamentals of register use, merchandise scanning and customer service.
- Developed and implemented strategies to increase sales and improve customer service.
- Provided exceptional customer service and addressed customer inquiries.
- Reviewed customer feedback to determine strategies for improving customer service.
Muay Thai Instructor
TAIPAN Muay Thai Gym
03.2015 - 03.2018
- Promoted positive and inclusive environment by demonstrating discipline and respect to support students.
- Communicated with parents to keep families informed of student progress and address concerns.
- Helped students prevent injuries and rendered calm and professional aid in case of accidents.
- Encouraged physical fitness to encourage students to maintain healthy lifestyles.
- Instructed on proper breathing techniques, stances, and forms.
- Coached new students by breaking down techniques into simple moves.
Education
Bachelor of Business - Western Sydney University Parramatta
Western Sydney University
Sydney, NSW01.2026
High Schoo Graduate Certificate - Oatley
Georges River College - Oatley Senior Campus
Oatley, NSW12.2017
Real Estate Agency License - Real Estate
Ultimo TAFE Sydney
Ultimo, NSW09.2022
Certificate IV - Sport And Fitness Management
ATC Australian Training Campany
Homebush, NSW12.2017
Certificate - Responsible Conduct of Gambling
Department of Industry
Sydney, NSW03.2021
Certificate I - Barista School
Australian Barista School
Sydney, NSW09.2021
Skills
- Customer Relations
- Task Prioritization
- Customer Service
- Friendly, Positive Attitude
- Multitasking Abilities
- Verbal Communication
- Customer Satisfaction
- Patience and composure
Languages
English
Native or Bilingual
Thai
Native or Bilingual
Timeline
Sale Consultant
Heinemann Tax & Duty Free
02.2024 - Current
Sales Operations Associate
Zara
05.2022 - 02.2024
Sales Assistant
UNIQLO
02.2022 - 05.2022
Boxing Trainer/ Thai Boxing Instructor
8 Limbs Fitness, Boxing, Muay Thai Gym
03.2019 - 03.2021
Barista
Aquatic Centre
02.2016 - 10.2018
Muay Thai Instructor
TAIPAN Muay Thai Gym
03.2015 - 03.2018
Bachelor of Business - Western Sydney University Parramatta
Western Sydney University
High Schoo Graduate Certificate - Oatley
Georges River College - Oatley Senior Campus
Real Estate Agency License - Real Estate
Ultimo TAFE Sydney
Certificate IV - Sport And Fitness Management
ATC Australian Training Campany
Certificate - Responsible Conduct of Gambling
Department of Industry
Certificate I - Barista School
Australian Barista School
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