Nakia Broad

• Developed strong relationships with customers, building loyalty and repeat business.
• Improved customer satisfaction with prompt service and effective conflict resolution.
• Mentored junior employees, fostering professional growth and improved performance.
• Implemented new processes for better workflow efficiency, resulting in faster order fulfillment.
• Conducted comprehensive training sessions for new hires, ensuring seamless integration into the team.

• Took orders, prepared meals, and collected payments.
• Improved customer satisfaction by providing friendly and efficient service at the register.
• Cleaned and maintained all areas of restaurant to promote clean image.
• Kept food preparation area, equipment, and utensils clean and sanitary.
• Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
• Worked well with teammates and accepted coaching from management team.

• Carried out daily farm tasks such as feeding animals, milking cows, and cleaning pens to ensure animal health and welfare.
• Assisted in the construction or repair of fences, barns, sheds, or other infrastructure necessary for successful farm operation.
• Ensured proper animal care by administering medications, vaccinations, or treatments as prescribed by veterinarians.

This Position was a year of work experience for my Hospitality Course