Nakiah Dungey Russo
Freeling,SA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a casual/part time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I have spent the last 12 months self employed, running my own small cleaning business.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cleaner
Self-employeed
01.2023 - 01.2024
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.
- Emptied bins and transported waste to collection areas.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Applied effective time management techniques to meet tight deadlines.
- Excellent communication skills, both verbal and written.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Self-motivated, with a strong sense of personal responsibility.
- Organized and detail-oriented with a strong work ethic.
- Developed and maintained courteous and effective working relationships.
- Managed time efficiently in order to complete all tasks within deadlines.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Increased client satisfaction through meticulous attention to detail in all cleaning tasks performed.
Customer Service Officer
Data.com
07.2022 - 10.2022
- Reduced process inconsistencies and effectively trained team members on best practices and protocols.
- Increased customer retention with prompt follow-ups on pending issues and proactive problem-solving strategies.
- Participated in team meetings and training sessions to stay informed about updates and changes.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Developed customer service policies and procedures to meet and exceed industry service standards.
- Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
Education
Bachelor of Science - Naturopathic Medicine
Endeavour College of Natural Health
Adelaide, SA12.2028
No Degree - High School
Salisbury High School
Salisbury, SA12.2011
Skills
- Relationship Building
- Supply Restocking
- Payment Collection
- Customer-Oriented
- Household Management
- Bathroom sanitation
- Critical Thinking
- Dependable and Responsible
- Self-Directed
- First Aid/CPR
Accomplishments
- Cleaned an average of 5 homes per day.
- Successfully ran my own small cleaning business for a year.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
Senior First Aid and CPR
National Police Clearance
Working With Children's check
Timeline
Cleaner
Self-employeed
01.2023 - 01.2024
Customer Service Officer
Data.com
07.2022 - 10.2022
Bachelor of Science - Naturopathic Medicine
Endeavour College of Natural Health
No Degree - High School
Salisbury High School
Similar Profiles
Kiran PKiran P
Legal Practitioner at Self-employeedLegal Practitioner at Self-employeed
Hanean ShehadehHanean Shehadeh
Stable Manager at Self-employeedStable Manager at Self-employeed
Presley BillingsleyPresley Billingsley
Dog Sitter at Self-employeedDog Sitter at Self-employeed
John LawyerJohn Lawyer
Audio Production & Technical Support (Freelance) at Self-employeedAudio Production & Technical Support (Freelance) at Self-employeed
Jack SchrapelJack Schrapel
Slaughterman at Brain MenzelSlaughterman at Brain Menzel