Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nakiyah Milera-Lawrence

Munno Para,Australia

Summary

Dynamic and personable professional with a proven track record of managing high volumes of tasks while delivering exceptional service. Skilled in fostering teamwork and collaboration, leveraging diverse skills and experiences to contribute positively to any work environment. Committed to maintaining a high standard of excellence under pressure, consistently approaching challenges with confidence and a positive attitude. Eager to bring dedication and professionalism to enhance both team performance and customer satisfaction.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Carer For Grandmother

Personal
09.2024 - 08.2025
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Used adaptive equipment like lifts, walkers, wheelchairs, safely and efficiently improving accessibility, mobility independence.
  • Improved patient well-being by providing compassionate and attentive care.
  • Transported patients to appointments and social activities, ensuring punctual arrival and a comfortable experience en route.

Dental Receptionist

Windsor Garden Dental
03.2024 - 09.2024
  • Scheduling appointments and keeping those appointments on time.
  • Assisting patients with completing necessary forms and documentation.
  • Keeping a clean and calm reception area.
  • Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
  • Handled sensitive situations professionally, such as discussing treatment costs or past-due account balances with patients to ensure a satisfactory resolution.

Medical Receptionist

Craigmore Family Practice
08.2023 - 03.2024
  • Welcoming patients and visitors, answering the telephone, and answering any inquiries.
  • Scheduling appointments and keeping those appointments on time.
  • Assisting patients with completing necessary forms and documentation.
  • Keeping a clean and calm reception area.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.

Retail Assistant

Newsagency
12.2021 - 08.2023
  • Balanced and organized cash register by handling cash and counting change.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Approached browsing customers to initiate conversations to determine buying preferences.
  • Assisted customers with prompt and polite support in-person and via telephone.

Crew Member

McDonald's
03.2019 - 09.2021
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals, and collected payments.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Worked well with teammates and accepted coaching from the management team.
  • Prepared products following restaurant, health, and safety standards and procedures.

Education

Year 11 -

Playford International College
Elizabeth
12.2020

Skills

  • POS Systems
  • Cash Register Operation
  • Sales enhancement techniques
  • Social Skills
  • Building professional connections
  • Dependable and responsible
  • Team collaboration
  • Time management
  • Resistant to stress
  • Technical Skills
  • Reliability and punctuality
  • Confidentiality and privacy

Certification

Retail Cert 3

Timeline

Carer For Grandmother

Personal
09.2024 - 08.2025

Dental Receptionist

Windsor Garden Dental
03.2024 - 09.2024

Medical Receptionist

Craigmore Family Practice
08.2023 - 03.2024

Retail Assistant

Newsagency
12.2021 - 08.2023

Crew Member

McDonald's
03.2019 - 09.2021

Year 11 -

Playford International College

Similar Profiles

CREATE PROFILE
Nakiyah Milera-Lawrence