Nakul Gandhi
Bankstown,Australia
Summary
Experienced with overseeing housekeeping staff and maintaining cleanliness standards. Utilizes strong management skills to coordinate and optimize daily operations. Track record of ensuring compliance with safety and health regulations while enhancing team efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Housekeeper Supervisor
AGA Newserv
09.2018 - 06.2022
- Enhanced guest satisfaction by maintaining a clean and organized environment in all assigned areas.
- Managed team productivity and workflow to exceed quality standards.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Optimized resource utilization by effectively scheduling staff shifts according to workload demands.
- Utilized chemicals and cleaning equipment in accordance with safety protocols and proper operating standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Managed staff of 4 housekeepers.
- Implemented safety protocols and trained staff on proper handling of chemicals to minimize accidents and injuries.
- Coordinated household cleaning service operations and managed client relations.
- Reduced guest complaints through proactive identification and resolution of potential issues within the facilities.
- Managed inventory levels, ensuring adequate supplies were available for daily operations without excess waste or shortage.
- Ensured high-quality standards were met by regularly inspecting rooms and public spaces for cleanliness and orderliness.
- Improved team productivity with effective delegation and clear communication of expectations to staff members.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Managed laundry sorting, washing, drying, and ironing.
Cleaner
Bankstown Central
12.2015 - 07.2017
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
- Adapted quickly to last-minute cleaning requests, ensuring that all areas were presentable for unexpected visits.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Education
Masters of Technology (Enterprise Systems) - IT
ATMC College
Sydney, NSW10-2018
Diploma in Community Services - Family And Community Services
Lead College
Sydney, NSW06-2023
Skills
- Health and safety
- Housekeeping
- Motivational skills
- Strong leadership
- Vacuuming and sweeping
- Cleaning bathrooms
- Training and mentoring
- Staff training and development
- Task assignment
- Waste disposal
- Folding clean laundry
- Inventory control
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Supervised team of 4-5staff members.
Certification
- First Aid Certification
- NSW Driver's License
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Full Professional
Timeline
Housekeeper Supervisor
AGA Newserv
09.2018 - 06.2022
Cleaner
Bankstown Central
12.2015 - 07.2017
Masters of Technology (Enterprise Systems) - IT
ATMC College
Diploma in Community Services - Family And Community Services
Lead College
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