Nalinda Samarakoon

• Checked packages and merchandise for damage and quickly notified vendors to request replacements.
• Recorded information, shortages and discrepancies to keep records current and accurate.
• Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.

• Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
• Recorded information, shortages and discrepancies to keep records current and accurate.
• Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.

• Prepared a variety of different written communications, reports and documents to ensure smooth operations.
• Worked closely with Campus Welfare Manager to maintain optimum levels of communication to effectively and efficiently complete projects.
• Developed and maintained courteous and effective working relationships.
• Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
• Used coordination and planning skills to achieve results according to schedule.

Promoted Charles Sturt University brand over Asian countries as successful student.

• Delivered exceptional level of service to each student by listening to concerns and answering questions.
• Developed and implemented performance improvement strategies and plans to promote continuous improvement.
• Managed team of 10 employees, overseeing hiring, training, and professional growth of employees.
• Actively listened to student requests confirming full understanding before addressing concerns.

• Discussed student success strategies and development of study skills.
• Facilitated academic and cognitive assessments to provide resource referrals according to individualized needs.
• Educated students on course selection to align with career goals.
• Consulted with candidates on primary research, data collection, bibliographies and model writing assistance.
• Mentored students, offering advice and support on topic selection, appropriateness and academic value.

• Worked closely with employees to improve practices, techniques and safety choices, optimizing performance and minimizing waste.
• Spearheaded efficiency improvements targeted on optimizing crop production and exceeding financial targets.
• Checked farmland for issues in need of attention, such as fences to mend and broken pipes to fix.
• Purchased supplies such as seed, pesticides and fertilizer.
• Adjusted production strategies to account for changing factors such as market and weather conditions.