Summary
Work History
Education
Skills
Languages
Timeline
BusinessAnalyst

Nalyza Kong

Melbourne,VIC

Summary

Driven professional with a proven track record at a Family Business, enhancing customer engagement and utilizing advanced sales techniques. Excelled in relationship building and cash handling, significantly improving customer satisfaction. Skilled in leveraging time management and active listening to exceed sales goals, demonstrating a commitment to results and client success. Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills.

Work History

Seller

Family Business
06.2019 - 07.2019
  • Analyzed customer buying patterns to make informed decisions on merchandising displays and promotional activities.
  • Packed, labeled, and get ready for deliveryman to ship the products to customers, providing accurate delivery timelines.
  • Utilized product knowledge to educate customers on features and benefits.
  • Operated cash register to process payments and provided receipts to establish proof of transaction.
  • Provided customers with information on shipment amounts and cost of products through telegram or phone call.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Education

Bachelor of Science - Pharmacy

La Trobe University
Melbourne, VIC
12.2028

Skills

  • Customer Engagement
  • Sales Techniques
  • Time Management
  • Cash Handling
  • Active Listening
  • Relationship Building

Languages

Cambodian
Native or Bilingual

Timeline

Seller

Family Business
06.2019 - 07.2019

Bachelor of Science - Pharmacy

La Trobe University
Nalyza Kong