Tran Nam Nguyen
Sydney,NSW
Summary
Outgoing and reliable Brand Ambassador with 4 months of experience in sales and marketing. Trusted to positively represent a range of brands by being well-versed and knowledgeable in all products. Consistently communicates and engages customers about products and current promotions. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Motivated Information Systems student seeking internship in Consulting to gain hands-on experience. Outgoing and friendly with strong drive to succeed.
Overview
1
1
year of professional experience
Work History
Brand Ambassador
The Live Agency
Sydney, New South Wales
10.2023 - Current
- Introduced sales, promotions and other brand initiatives to gain customer loyalty.
- Employed basic selling techniques to engage with customers.
- Developed and executed brand awareness campaigns to increase customer engagement.
- Built relationships and personalized future client development opportunities by collecting customer data.
- Put together eye-catching displays to attract potential customers and encourage questions.
- Cleaned and organized spaces to maintain neat promotional spaces.
- Gave out product samples, coupons and pamphlets to encourage sales.
- Set up presentation stations, managed inventory and broke down displays at end of demonstrations.
Volunteer (iSupporter)
UTS
Sydney, New South Wales
07.2023 - 11.2024
- Planned and completed group meet ups with peers, working smoothly with others.
- Provided peer mentorship and tailored support.
- Build peer networks and social connections.
- Bring awareness of the cultural difference and expectations in Australia.
- Assisted with mentees requests and answered questions to improve satisfaction.
Career Coordinator (Compass Champion)
UTS
Sydney, NSW
08.2023 - 11.2023
- Assisted students in developing professional resumes, cover letters, and portfolios.
- Advised students on graduate school applications processes, requirements, and timelines.
- Compiled reports for internal use or external stakeholders regarding program outcomes.
- Developed relationships with employers to create internship opportunities for students.
- Established contacts with employers to create internship and employment opportunities for students.
Education
Bachelor of Information Systems - Business
UNSW
Sydney, NSW12-2025
Bachelor of Information Systems - Information Technology
UTS
Sydney, NSW12-2023
High School Diploma -
St Patrick's College, Strathfield
Sydney, NSW12-2022
Skills
- Customer Engagement
- Sales
- Campaign Management
- Customer Relations
- Communication
- Leadership
- Fluent in [Vietnamese]
- Fluent in [English]
- Active Listening
- Collaboration
- Student Support
- Java
- Excel
- Database Programming and SQL
- Cultural Awareness
- Consulting
- Problem Solving
Accomplishments
- Bachelor of Information Systems - GPA 6.50 / WAM 85.12
- FEIT iSupport Program (Platinum Award)
- UTS EmpowerED Leadership Lab (pilot) Certificate
- Career Compass Champion Certificate
- SOUL Opportunity Accelerator Project Completer
- SOUL Badge (up to 35 volunteering hours)
Languages
English
Full Professional
Vietnamese
Native/ Bilingual
Affiliations
- Certificate of Attendance AWS
- Attend Workshops/Events at UTS
- Basketball
- Badminton
- Gym
Timeline
Brand Ambassador
The Live Agency
10.2023 - Current
Career Coordinator (Compass Champion)
UTS
08.2023 - 11.2023
Volunteer (iSupporter)
UTS
07.2023 - 11.2024
Bachelor of Information Systems - Business
UNSW
Bachelor of Information Systems - Information Technology
UTS
High School Diploma -
St Patrick's College, Strathfield