Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nam Nguyen

Spring Farm

Summary

Dynamic sales professional with a proven track record at MATE COMMUNICATE PTY LTD, excelling in customer service and sales expertise. Successfully implemented a CRM system, enhancing lead conversion rates and driving revenue growth. Adept at strategic prospecting and team leadership, consistently exceeding sales goals through effective upselling and relationship building.

Overview

20
20
years of professional experience

Work History

Sales Executive

MATE COMMUNICATE PTY LTD
06.2015 - 06.2025
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Implemented CRM system for better customer tracking, leading to improved follow-up processes and higher conversion rates.
  • Keeping the sales process simple, all sales were phone leads coming in or email leads coming in, focus on the customer and sell internet or mobile plans or bundles.
  • Focus on upsell, helping other agents get better at upselling.
  • I served for a number of years as a sales manager as well, i was in charge of training and implementing better sales procedures to make more money for myself and the company as a whole.


Sales Agent

Benchmark Real Estate Moorebank
01.2009 - 03.2014
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Negotiated, facilitated, and managed real estate transactions.
  • Advertised client properties through websites, social media, and real estate guides.
  • Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
  • Communicated with clients to understand property needs and preferences.
  • Early years was lots and lots of cold work, I was not afraid of cold calls, cold door knocking. As time passed things got much more warmer and results flowed in.

Computer Assembler

Ace Computers
05.2005 - 02.2007
  • So basically as a kid/teenager I was really into computers and computer parts.
  • Friend of my dad had a computer store and I worked there putting all his PC's together along to adding OS and software.
  • It never paid much but it was very enjoyable.
  • I even ended selling PC systems to customers.

Education

CERT 3 4 And DIP in Management - Management

Frontline And Team Management
ONLINE
08-2024

Private Pilots License - Aviation

Basair Flight School
Bankstown, NSW
06-2014

Twin Engine And Commercial Pilots License - Aviation

Flight Training Adelaide
Parafield Gardens, SA
01-2014

Various Sales Training 1-3 Day Courses - Sales Training

Various Sales Training While in Real Estate
Pyrmont, NSW
01-2010

Skills

  • Customer service
  • Product knowledge
  • Sales expertise
  • Sales funnel management
  • Strategic prospecting
  • Sales team leadership
  • Closing techniques
  • Goals and performance
  • Lead development
  • Staff management
  • Lead prospecting
  • Lead generation

Languages

English
Professional Working
Vietnamese
Professional Working

Timeline

Sales Executive

MATE COMMUNICATE PTY LTD
06.2015 - 06.2025

Sales Agent

Benchmark Real Estate Moorebank
01.2009 - 03.2014

Computer Assembler

Ace Computers
05.2005 - 02.2007

CERT 3 4 And DIP in Management - Management

Frontline And Team Management

Private Pilots License - Aviation

Basair Flight School

Twin Engine And Commercial Pilots License - Aviation

Flight Training Adelaide

Various Sales Training 1-3 Day Courses - Sales Training

Various Sales Training While in Real Estate
Nam Nguyen