Aditi Gambhir
Tarneit,VIC
Summary
Dynamic professional with a proven track record at Hungry Jacks, adept in staff management and customer service. Excelled in high-stress situations, enhancing customer loyalty and team efficiency through effective leadership and organizational skills. Demonstrates expertise in financial management and computer skills, significantly contributing to workplace productivity and client satisfaction.
Overview
2
2
years of professional experience
Work History
Management Trainee
Hungry Jacks
02.2024 - Current
- Assisted supervisors in setting clear goals, establishing priorities, and monitoring progress to ensure successful completion of tasks.
- Gained knowledge of company policies, protocols and processes.
- Acted with integrity, honesty, and knowledge to promote culture of company.
- Leveraged strong organizational skills to maintain accurate records, streamline office procedures, and create a more efficient work environment for team members.
Warehouse Worker
Funky Food
05.2023 - 01.2024
Customer Service Representative
Fuel Station
04.2023 - 05.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Education
Advanced Diploma - Civil Engineering
Australian Engineering College
Skills
- Customer service
- Staff supervision
- Customer relations
- Sales techniques
- Staff training
- Staff management
- Financial management
- Multitasking
- Team leadership
- Computer skills
Timeline
Management Trainee
Hungry Jacks
02.2024 - Current
Warehouse Worker
Funky Food
05.2023 - 01.2024
Customer Service Representative
Fuel Station
04.2023 - 05.2023
Advanced Diploma - Civil Engineering
Australian Engineering College
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