Naman Gahlot
Summary
Financial Crime & Operations Analyst with 7+ years of experience in banking, compliance, and risk operations, combined with a master’s in information systems specializing in Digital Innovation. Currently pursuing ISTQB Foundation Level certification, with a strong interest in technology-driven solutions, software quality assurance, and digital transformation initiatives. Skilled in data analysis, process improvement, systems operations, anti-crime, financial crime and regulatory technology within high-volume environments. Proven ability to identify operational risks, optimize workflows, and collaborate across business and technical teams to deliver accurate, efficient, and compliant outcomes. Adept at leveraging analytical thinking, problem-solving, and emerging technologies to support business process automation and IT-enabled innovation.
Overview
12
12
years of professional experience
Work History
Production Operator
Custom Foods
01.2024 - Current
- Serve the Company and the Group faithfully and diligently
- Perform to the best of my abilities and knowledge the duties assigned to me from time to time
- Maintain high standards of professionalism, ethics and integrity in the work
- Always act in the best interests of the Company and the Group
- Devote the whole of my time and attention during working hours to your duties
- Uphold and advance the core values of the Company's brand
- Use my best endeavors to promote, develop and extend the Company’s business and ensure the Company’s profitability
- Comply with all directions given to me by the Company or its agents
- Comply with all laws (including without limitation all work health and safety legislation) and, where applicable, the rules and regulations of external agencies applying to my position and the duties assigned to me
Sanctions Operations Officer
Australia and New Zealand Bank
11.2019 - 05.2023
- To provide professional, high-quality analysis and investigation, by being part of the Sanctions Operations - Financial Crime team.
- Collaborate with the stakeholders and the Money Laundering Research Officers for the day-to-day processing of international transactions, keeping in mind the critical risks related to Anti-Money Laundering and Counter-Terrorism Financing.
- Work on the SWIFT messaging network as a part of the Financial Action Task Force (FATF).
- Identify, analyze and investigate the transactions alerts for any potential sanctions match or missing information
- Review and research critical evidence to filter out the red flags related to the sanctioned countries
- Maintain the efficient and productive processing of potential suspect transactions and records
- To operate and improve the details and filters related to managing the risk of financial crime in ANZ
- Identify process improvements, solutions, benefits and resolve issues as required
- Identify potential improvements to facilitate efficient operations and business processes
- Spot trends and make recommendations for enhancing systems and procedures
Analyst at Wealth Operations
Australia and New Zealand Bank
04.2017 - 10.2019
- Perform administrative functions and analyze the details of the research, investigation and assessment and verify the customer superannuation accounts and data ensuring that the regulatory body and the bank requirements are met and to deliver a positive customer experience within the agreed Service Level Agreements.
- Deal directly with the financial advisors and the business development managers to get the customer’s requests approved and processed
- Provide high level of customer service to internal and external customers
- Identify process improvements, solutions, benefits and resolve issues as required
- Ensure all services are delivered and comply with ANZ’s group governance requirements, policies and processes
- Responsible for generating and maintaining the daily analysis of everyday reports
Order Management Specialist
Thomson Reuters
10.2014 - 04.2015
- Manage the order process for selected products; this includes entering orders into specialist permissioning or electronic fulfillment systems and working with internal customers to ensure the order is fulfilled according to agreed turnaround times and with accuracy.
- Escalate all delays to internal groups, including the senior members of the team as appropriate.
- Accountable for meeting and maintaining defined standards for quality and productivity.
- Manage internal customer queries and communication in a professional and service-minded manner.
- Be a team player and ensure that internal and external customer’s requirements are met – attend team meetings.
- Responsible for online Maintenance, Lapsing of subscriptions, and access-related issues.
- Support billing team in validating online invoices and portals.
- Monitor the group email account to ensure that requests are actioned and completed according to agreed turnaround times.
- Creating and modifying customer master data.
- Meet agreed volume, service, and quality targets.
Education
MIS - Digital Innovation
University of Southern Queensland
06.2026
B. Com (Honors) - Accountancy
St. Xaviers College
06.2014
Class 12th - undefined
Study Hall School
06.2011
Class 10th - undefined
St. Edmunds School
06.2009
Skills
- MS Office Suite
- SWIFT transaction analysis
- BUPLAS Certified
- ISTQB Foundation Level (Pursuing)
- AML/CTF Compliance
Accomplishments
- Best Performer Award (Jan & Feb 2022)
- Promoted to Financial Crime division at ANZ (2020)
- Worked and awarded for various business process improvements (Email uploads project 2018 (BOT), CSO project – complaints remediation projects 2020 & BCP project 2021)
- Delivered process improvements across automation and compliance initiatives
- Cross-trained across teams, improving operational flexibility
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
Appian analyst
Timeline
Production Operator
Custom Foods
01.2024 - Current
Sanctions Operations Officer
Australia and New Zealand Bank
11.2019 - 05.2023
Analyst at Wealth Operations
Australia and New Zealand Bank
04.2017 - 10.2019
Order Management Specialist
Thomson Reuters
10.2014 - 04.2015
MIS - Digital Innovation
University of Southern Queensland
B. Com (Honors) - Accountancy
St. Xaviers College
Class 12th - undefined
Study Hall School
Class 10th - undefined
St. Edmunds School