Nam Anh Nguyen
Glen Waverley,VICTORIA
Summary
Motivated worker with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Focused and reliable worker bringing high enthusiasm and extensive knowledge of food safety practices.
Overview
3
3
years of professional experience
Work History
Restaurant Waiter
Rock Pho
08.2023 - Current
- Answered customers' questions, recommended items, and recorded order information.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
Staff Member
IGA Camberwell
09.2022 - 12.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with customers and other staff members.
- Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
- Liaised with management and other departments to maintain smooth operations.
- Developed and improved time management and organizational skills to maximise personal productivity.
- Scheduled and coordinated weekly staff meetings to maintain productive communication.
Sports Coach
Ecopark Golf Academy (EPGA)
06.2022 - 09.2022
- Monitored team practices to establish high level of performance.
- Utilized positive communication to encourage team and promote integrity and respect.
- Taught players how to run specific game plays in order to build cohesive, structured team.
- Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
- Analyzed and evaluated team performance metrics to identify areas of improvement.
- Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience, and respect for others.
Education
High School Diploma -
Highvale Secondary College
Glen Waverley, VIC10.2025
Skills
- Banquet Coordination
- Billing and Payment Processing
- Credit Card Transaction Processing
- Kitchen Staff Coordination
- Restaurant Operation
- Service Quality
- Restocking Items
- Cash Management
- Special Orders
Languages
Vietnamese
Full Professional
Timeline
Restaurant Waiter
Rock Pho
08.2023 - Current
Staff Member
IGA Camberwell
09.2022 - 12.2022
Sports Coach
Ecopark Golf Academy (EPGA)
06.2022 - 09.2022
High School Diploma -
Highvale Secondary College
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