Nameer Hossain
Melbourne,VIC
Summary
Friendly Bartender with exceptional attention to detail and organisational skills. Keep work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons. Committed to upholding highest standards of customer service and safe food handling practices.
Overview
3
3
years of professional experience
Work History
Bar Staff
HAP Solutions Group
06.2021 - 08.2022
- Worked at several major music festivals and events, and undertook all aspects of bar work including management of stock, working behind the bar and serving customers
- Collaborated with team members to ensure smooth service during peak hours.
- The bar work was very demanding as I had to ensure that we had adequate stock whilst continuing to serve customers.
Theft Claims Administrator
Brownsword Group
08.2022 - 09.2022
- Worked as an administrative assistant in a busy insurance claims team
- The various responsibilities included using a range of software, call handling, filing and other administrative tasks
- This role helped to strengthen my communication skills as I had to deal with and defuse challenging situations with frustrated clients over the phone.
- Supported continuous improvement efforts by identifying opportunities for process enhancements in the claims handling process.
Head of Credit Control
The Brownsword Group
01.2024 - 03.2024
- Worked in the accounts department of the company. This included the sending of weekly and monthly reports to a range of clients which were produced through Sage and Excel, processed payments made by clients and the supervision of the companies employees credit cards.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proven ability to learn quickly and adapt to new situations.
- Had a close attention to detail as I was required to make sure all payments were balanced in the account
Education
Bachelor of Arts - Social Policy, Politics And Economics
University of Birmingham
Birmingham 07.2023
Cheadle Hulme School
01.2020
01.2020
Cheadle Hulme School
01.2018
Skills
- Claims Auditing
- Customer Communication
- Claims Processing
- Microsoft Office
- Team Leadership
- Multitasking and Organization
- Customer Service
- Handling Complaints
Profile
I am an outgoing and hard-working individual and I pride myself on my organisation and time management skills. I am a competent user of technology in particular Microsoft Office. When working as part of a team I have developed strong communication skills and I am always open to listen, learn and develop my skills further. As part of my degree, I have developed an excellent attention to detail as a result of my analysis of various academic sources.
Timeline
Head of Credit Control
The Brownsword Group
01.2024 - 03.2024
Theft Claims Administrator
Brownsword Group
08.2022 - 09.2022
Bar Staff
HAP Solutions Group
06.2021 - 08.2022
Bachelor of Arts - Social Policy, Politics And Economics
University of Birmingham
Cheadle Hulme School
Cheadle Hulme School
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